Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thomas Korte

Gulfport,MS

Summary

Accomplished Owner/Operator of Elite HVAC Services and former HVAC Technician at Southland Heating And Air Conditioning, I excel in operations management and building strong customer relationships. Leveraging mechanical knowledge and a strong work ethic, I've significantly enhanced service quality and efficiency, fostering repeat business and expanding market reach.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Owner/Operator

Elite HVAC Services
10.2021 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed business plan, processes and procedures to provide superior Product or Service to customers.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Trained and motivated employees to perform daily business functions.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
  • Fostered strong professional network and partnership building skills to connect with quality leads.

HVAC Technician

Southland Heating And Air Conditioning
01.2010 - 10.2021
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Repaired and replaced motors, bearings and belts.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.

Education

High School Diploma -

Long Beach High School
Long Beach
05.2005

Skills

  • Operations Management
  • Documentation And Reporting
  • Hiring
  • Business Planning
  • Sales negotiation
  • Personnel Management
  • Operations Oversight
  • Strategic Planning
  • Payroll Processing
  • Financial Analysis
  • Budget Development
  • DOT Compliance

Certification

Licensed and Insured in the state of Mississippi

Timeline

Owner/Operator

Elite HVAC Services
10.2021 - Current

HVAC Technician

Southland Heating And Air Conditioning
01.2010 - 10.2021

High School Diploma -

Long Beach High School

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Thomas Korte