Thomas Lawless
Ankeny,IA
Summary
Dynamic business professional with a proven track record of delivering impactful results through innovative solutions and data-driven decision-making. Expertise includes market analysis, process optimization, and strategic planning, ensuring alignment with organizational goals. Strong collaborator adept at adapting to evolving needs while fostering team success. Recognized for exceptional analytical skills and problem-solving capabilities, consistently achieving measurable outcomes that drive business growth.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Strategic Business Consultant
Lean Training And Consulting
08.2023 - Current
- Stand up production systems: flow, scheduling, capacity planning, WIP control, first-pass yield, daily management
- Analyzed client needs to develop tailored business strategies enhancing operational efficiency.
- Build pricing governance: quoting standards, margin floors, approvals, mix strategy
- Developed strategic plans aligning client objectives with industry best practices.
- Create KPI dashboards & management cadence (A3s, VSM, leader standard work) across shop, field, and office
- Tighten the commercial engine: marketing—sales—ops handoffs, service attach, on-time delivery promises
- Improve cash conversion: job costing, change-order discipline, inventory & AP/AR hygiene
- Support M&A: operational due diligence inputs and post-close integration playbooks
- Facilitated workshops to identify process improvements and drive organizational change initiatives.
President & COO
Craftwork Carpentry and Millwork, Inc.
04.2022 - 08.2023
- Analyzed market trends to inform product offerings and competitive positioning strategies.
- Implemented cost control system which has taken company from ($600K) to +$250K net income in 8 months which includes weekly reviews of P&L targets vs actuals with management team
- Cultivated client relationships, enhancing customer satisfaction and fostering repeat business opportunities.
- Average monthly revenues improved $198K (71%) | Average monthly revenue collected improved $89K (33%) | Average monthly revenue per employee improved $5,200 (57%)
- Led cross-functional teams in executing two $1.5M carpentry projects, from concept through completion.
Coach
Healthineers Performance System (HPS)
05.2019 - 04.2022
- Established an end-to-end commercial model (XSELLerate), detailing key activities, and critical milestones to make purchasing and implementing Siemens Healthineers solutions as effortlessly as possible for our customers
- Lead and facilitated 12 functions and 60 process owners in HPS workshops for Siemens Diagnostics XSELLerate program – targeting 10% improvement in retention and 5% improvement in coverage
- Conducted 4 productivity focused workshops which included 80 people across Product Lifecycle, Customer Relationship and Supply Chain teams resulting in $62M of productivity during FY20
- Facilitated over 50 workshops which were focused on revenue generation and productivity which have contributed to over $100M in recognized productivity for the North America Customer Service, Molecular Imaging and Global Point of Care business segments
- Trained over 1,000 team members in Hoshin Kanri, Structured Problem Solving, Value Stream Mapping, Agile Visual Management, GROWs Coaching and Healthy Dialogue Methods during individual HPS training sessions and immersion courses
- Owned Agile Visual Management method creation and deployment to all employees across the globe
Service Operations Manager
Danaher
04.2016 - 12.2018
- Led a team of 16 people which were responsible for scheduling 300 service technicians every day, entering and updating service contracts, training new-hire technicians, and managing/maintaining service trunk stock
- Doubled revenue recognition from $18M/year to $36M/year through process improvements within scheduling and contract teams Implemented robust processes to increase average monthly units activated of new product (Remote Service) from 150/month to 300/month
- Facilitated Value Stream Mapping activity of our book to activation process in order to identify bottlenecks and reduce time to install from 33 days to 14 days
- Reduced overall service inventory by $1.4M utilizing Dynamic Kanban and Visual Management
- Danaher is a science and technology innovator committed to helping customers solve complex challenges and improving quality of life around the world.
Business System Leader
Danaher
12.2014 - 04.2016
- Facilitated and led 33 Kaizens in 5S, Standard Work (SW), Lean Conversion (LC), Production Preparation Process (3P), Variation Reduction (VRK), Value Stream Mapping (VSM), Kanban implementation/resize, Inventory Management at Gemba (DMS), Heijunka, Daily Management (DM)
- Implemented 2 high-level Shingijutsu LC events in 2016 over 1 week for site’s high-volume cells; one of which was a new product line experiencing 20% increased sales
- Total cost savings were approximately $2M, operating profit improved by $3.2M, $1.3M in cost avoided and employee engagement improved 7% vs prior year
- Developed and executed 2-year strategy to become ‘Most Improved Plant’ at Danaher
- Danaher is a science and technology innovator committed to helping customers solve complex challenges and improving quality of life around the world.
Education
Masters of Business Administration - Finance
Norwich University
Northfield, VT06.2016
Bachelor of Science - Business Administration
Friends University
Wichita, KS05.2012
Skills
- Proficient in Microsoft Office
- Skilled in Python development
- JavaScript development skills
- Collaborative project management using GitHub
- Experienced with Basecamp project management
- Power BI data visualization
- Experience with SQL data management
- Data visualization expertise
- Experience with machine learning techniques
- Data visualization with Matplotlib
- Data manipulation with Pandas
- Data extraction from websites
Accomplishments
· +$850K Net Income Growth (8 Months): Architected a full cost control and pricing governance system for a 30-year millwork firm—driving revenue +71%, collections +33%, and revenue per employee +57%.
· +$100M Recognized Productivity: Delivered enterprise-wide operational improvements across Siemens Healthineers’ U.S. business units via Hoshin Kanri and VSM deployment.
· $62M Productivity Impact: Led cross-functional optimization of Product Lifecycle, CRM, and Supply Chain operations—streamlining workflows and reducing waste.
· $3.2M Operating Profit Uplift: Executed Lean Conversion and Value Stream redesign initiatives at Danaher to double throughput and reduce inventory by $1.4M.
· PE-Backed Integration: Installed full operating rhythms, cash conversion discipline, and commercial systems for growing trades and manufacturing firms—linking production, pricing, and customer experience to sustained EBITDA expansion.
Certification
- Leans Six Sigma Master Black Belt - Lean Leadership Institute Credential ID: 40521
- Financial Modeling & Valuation Analyst - Corporate Finance Institute
- Data Science & Analytics - Georgia Institute of Technology
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Strategic Business Consultant
Lean Training And Consulting
08.2023 - Current
President & COO
Craftwork Carpentry and Millwork, Inc.
04.2022 - 08.2023
Coach
Healthineers Performance System (HPS)
05.2019 - 04.2022
Service Operations Manager
Danaher
04.2016 - 12.2018
Business System Leader
Danaher
12.2014 - 04.2016
Masters of Business Administration - Finance
Norwich University
Bachelor of Science - Business Administration
Friends University
Certifications
Lean Six Sigma Master Black Belt, Lean Leadership Institute (Credential ID: 40521)
Financial Modeling & Valuation Analyst, Corporate Finance Institute
Data Science & Analytics, Georgia Institute of Technology