Thomas Lawson
Laguna Niguel,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
Waldorf Astoria Monarch Beach And Resort
2023.07 - Current
- Assisted in financial management tasks such as budget planning, forecasting revenue projections, and monitoring expenses closely.
- Motivated staff to perform at peak efficiency and quality.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Associate Manager
NickCo Hospitality
2022.08 - 2023.06
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction. Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Sales Agent
Redfin
2021.10 - 2022.06
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Prepared detailed comparative market analyses to help sellers determine appropriate listing prices for their properties.
- Presented purchase offers to sellers for consideration.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Realtor
TNG Real Estate Consultants
2019.11 - 2021.10
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Maintained connections with clients to encourage repeat business and referrals.
Warehouse Supervisor
Ferguson Enterprises LLC
2016.12 - 2020.01
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Bartender
NickCo Hospitality
2012.07 - 2016.11
- Upheld strict regulations for safe alcohol service and
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Education
Bachelor of Arts - American History
California State University - Long Beach
Long Beach, CA12.2011
Skills
- Labor Management
- Delegating Assignments and Tasks
- Inventory Management
- Relationship Building
Certification
- ServeSafe Food Handler Certified
- Responsible Beverage Service Certified
Timeline
Food and Beverage Manager
Waldorf Astoria Monarch Beach And Resort
2023.07 - Current
Associate Manager
NickCo Hospitality
2022.08 - 2023.06
Sales Agent
Redfin
2021.10 - 2022.06
Realtor
TNG Real Estate Consultants
2019.11 - 2021.10
Warehouse Supervisor
Ferguson Enterprises LLC
2016.12 - 2020.01
Bartender
NickCo Hospitality
2012.07 - 2016.11
Bachelor of Arts - American History
California State University - Long Beach
- ServeSafe Food Handler Certified
- Responsible Beverage Service Certified
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