Thomas Lederhouse
Derby
Summary
Experienced dispatcher skilled in multitasking and call management. Proven ability to coordinate emergency response efforts and ensure effective communication among first responders.
Overview
11
11
years of professional experience
Work History
Dispatcher
Erie County Sheriff's Office
03.2020 - Current
- Coordinated emergency response efforts among law enforcement, fire, and medical personnel to ensure effective communication.
- Monitored real-time data from GPS tracking systems to optimize resource allocation and response times.
- Operated multi-line phone systems and computerized dispatch software to manage incoming calls efficiently.
- Prioritized and dispatched emergency response units based on real-time assessments.
Dispatcher
Town Of Evans Police
10.2017 - 03.2020
- Coordinated communication between first responders and callers to ensure accurate information relay.
- Operated multi-line phone systems to efficiently manage emergency calls.
- Prioritized and dispatched emergency response units based on real-time assessments.
Dispatcher
Erie County Sheriff's Office
10.2015 - 10.2017
- Coordinated communications between first responders and external agencies for effective incident management.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
Education
High School Diploma -
Lake Shore High School
Angola NYSkills
- Stress management
- Law enforcement procedures
- Emergency procedures
- Information relay
- Call handling
- Emergency response coordination
- Multitasking and prioritization
- Emergency response coordination
- Law enforcement communication
- Active listening
Timeline
Dispatcher
Erie County Sheriff's Office
03.2020 - Current
Dispatcher
Town Of Evans Police
10.2017 - 03.2020
Dispatcher
Erie County Sheriff's Office
10.2015 - 10.2017
High School Diploma -
Lake Shore High School