THOMAS LONDON JR.
Midland,TX
Summary
Support and enhance electrical work for customers by organizing supplies, pulling conduit and cleaning up job sites. Work under oversight of qualified electrical apprentice to develop skills and advance electrical knowledge. Excellent technical troubleshooting, maintenance and repair abilities.
Ambitious, people-oriented, and dependable professional with over 5 years of experience in sales and customer service. Able to build meaningful relationships with consumers while speaking with them over the phone or with a presence consultation.
Overview
13
13
years of professional experience
Work History
Electrical Apprentice
KTX ELECTRIC
Midland, TX
03.2023 - Current
- Installed conduit systems including EMT, rigid conduit, flexible conduit.
- Replaced defective circuit breakers, fuses, switches, outlets, lighting fixtures and other components as needed.
- Worked in team-based environment to accomplish projects.
- Dismantled electrical components using hand tools to disconnect and restore wiring connections.
- Maintained organization, cleanliness and safety in work areas.
- Measured and prepared supplies for electrical tasks.
- Used hand tools such as wire strippers, cutters to prepare wires for connections to boxes, terminals.
Assistant Manager/Sales Associate Specialist
RIG-ID LLC
Midland, TX
11.2017 - 01.2023
- Enforced company policies and procedures to strengthen operational standards across departments.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created and managed budgets for travel, training and teambuilding activities.
- Completed inventory audits to identify losses and project demand.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained cleanliness of the store including stocking shelves, setting up displays, and organizing backroom inventory.
- Developed relationships with existing customers through follow-up calls or emails.
Sales Team Leader
Heroes Gym
Midland, TX
04.2012 - 01.2013
- Developed strategies to improve customer experience.
- Assisted staff with selling process to meet and exceed individual and company sales goals.
- Posed as models for advertising, artistic creation and display of goods.
- Updated customer information in the CRM system.
Shop Technician
Performance Wellhead & Frac Components
Midland, TX
04.2011 - 02.2012
- Documented shop activities against checklists and supporting documentation for work decisions.
- Repaired damaged components by welding or soldering techniques.
- Utilized specialized tools such as torque wrenches when servicing or repairing wellheads.
- Performed maintenance and repair of wellhead equipment, such as valves, pumps, motors, and other mechanical components.
Education
Some College (No Degree) - Kinesiology
Midwestern State University
Wichita Falls, TX05-2011
High School Diploma -
Midland High School
Midland, TX05-2007
Skills
- Sales Team Training
- Sales Tracking
- Account Management
- Relationship Building
- Direct Sales
- Equipment Assembly
- Power Tool Operation
- Electrical Installation
- Lockout and Tagout Procedures
- Standard Power Tool Knowledge
Timeline
Electrical Apprentice
KTX ELECTRIC
03.2023 - Current
Assistant Manager/Sales Associate Specialist
RIG-ID LLC
11.2017 - 01.2023
Sales Team Leader
Heroes Gym
04.2012 - 01.2013
Shop Technician
Performance Wellhead & Frac Components
04.2011 - 02.2012
Some College (No Degree) - Kinesiology
Midwestern State University
High School Diploma -
Midland High School