Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Lusch

Brookhaven,PA

Summary

Dynamic Information Systems Manager with a proven track record at Thomas Jefferson University and Hospitals, skilled in Agile Project Management and strategic IT planning. Successfully implemented cybersecurity best practices and led cross-functional teams to enhance operational efficiency. Known for exceptional problem-solving abilities and a commitment to driving enterprise value through innovative technology solutions.

Overview

27
27
years of professional experience

Work History

Information Systems Manager

Thomas Jefferson University and Hospitals
01.2023 - Current
  • Implemented Agile methodologies to be used for all new projects.
  • Applied cybersecurity best practices to information system standards, directives and guidance for personnel, monitoring compliance across organization.
  • Oversaw user provisioning efforts, verifying credentialing policies, security and maintenance to encourage safe sign-ins.
  • Collaborated with key personnel to verify data integrity and compliance with related regulatory guidelines and legal requirements.
  • Wrote strategic business plans outlining need for departmental information technology resources.
  • Analyzed network security and current infrastructure, assessing areas in need of improvement.
  • Managed life cycle replacement of hardware and software.
  • Oversaw development and implementation of improvements to support network operations.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Implemented and maintained technology and software budget.
  • Resolved problems, improved operations and provided exceptional service.
  • Self-motivated, with a strong sense of personal responsibility.

IT Project Manager

Thomas Jefferson University and Hospitals
10.2021 - 01.2023
  • Developed project management roadmap to define project objectives, timelines and milestones.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Led and managed staff of 12 team members engaged in administering complex IT infrastructure.
  • Developed project plans identifying key issues, approaches and performance metrics.
  • Planned, designed, and scheduled phases for large projects.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Strategized with upper management, platform managers and product managers on choosing projects that will drive enterprise business value.
  • Devised test plans to validate accuracy of IT projects.
  • Led cross-functional teams to successfully complete IT projects.
  • Resolved staff conflicts and identified potential areas of improvement.

Manager of Data Services

UniTek Global Services
06.2015 - 10.2021
  • Managed the ERP migration from Oracle to Viewpoint Spectrum.
  • Implemented company-wide Change Management and Governance solution.
  • Managed the migration from Oracle Database from on-premise servers to AWS Cloud
  • Managed life cycle replacement of hardware and software.
  • Liaised with other departments to minimize network interruptions and possible downtimes.
  • Demonstrated leadership skills in managing projects from concept to completion.

Lead Oracle Consultant

Biztech
06.2012 - 06.2015
  • Conducted data modeling, performance and integration testing.
  • Coordinated deployments of new software, feature updates and fixes.
  • Designed and developed forward-thinking systems that meet user needs and improve productivity.
  • Inspected equipment, assessed functionality, and optimized controls.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
  • Estimated work hours and tracked progress using Scrum methodology.
  • Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.

Account Representative

Arkema
07.2003 - 06.2012

Process & Production Coordinator

Motorola
06.1998 - 11.2002

Education

Bachelor of Science - Marketing

Thomas Jefferson University

Certificate of Technical Studies - Agile Certificate Program

Villanova University
Villanova, PA

Skills

  • IT operations management
  • Strategic IT Planning
  • Software development
  • Agile Project Management
  • Web development
  • ServiceNow Administration
  • MS Azure DevOps
  • Mondaycom Project Management
  • Project Management
  • Effective Servant Leadership

Timeline

Information Systems Manager

Thomas Jefferson University and Hospitals
01.2023 - Current

IT Project Manager

Thomas Jefferson University and Hospitals
10.2021 - 01.2023

Manager of Data Services

UniTek Global Services
06.2015 - 10.2021

Lead Oracle Consultant

Biztech
06.2012 - 06.2015

Account Representative

Arkema
07.2003 - 06.2012

Process & Production Coordinator

Motorola
06.1998 - 11.2002

Bachelor of Science - Marketing

Thomas Jefferson University

Certificate of Technical Studies - Agile Certificate Program

Villanova University
Thomas Lusch