Dynamic Information Systems Manager with a proven track record at Thomas Jefferson University and Hospitals, skilled in Agile Project Management and strategic IT planning. Successfully implemented cybersecurity best practices and led cross-functional teams to enhance operational efficiency. Known for exceptional problem-solving abilities and a commitment to driving enterprise value through innovative technology solutions.
Overview
27
27
years of professional experience
Work History
Information Systems Manager
Thomas Jefferson University and Hospitals
01.2023 - Current
Implemented Agile methodologies to be used for all new projects.
Applied cybersecurity best practices to information system standards, directives and guidance for personnel, monitoring compliance across organization.
Oversaw user provisioning efforts, verifying credentialing policies, security and maintenance to encourage safe sign-ins.
Collaborated with key personnel to verify data integrity and compliance with related regulatory guidelines and legal requirements.
Wrote strategic business plans outlining need for departmental information technology resources.
Analyzed network security and current infrastructure, assessing areas in need of improvement.
Managed life cycle replacement of hardware and software.
Oversaw development and implementation of improvements to support network operations.
Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Implemented and maintained technology and software budget.
Resolved problems, improved operations and provided exceptional service.
Self-motivated, with a strong sense of personal responsibility.
IT Project Manager
Thomas Jefferson University and Hospitals
10.2021 - 01.2023
Developed project management roadmap to define project objectives, timelines and milestones.
Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Led and managed staff of 12 team members engaged in administering complex IT infrastructure.
Developed project plans identifying key issues, approaches and performance metrics.
Planned, designed, and scheduled phases for large projects.
Negotiated and managed third-party contracts related to project deliverables.
Strategized with upper management, platform managers and product managers on choosing projects that will drive enterprise business value.
Devised test plans to validate accuracy of IT projects.
Led cross-functional teams to successfully complete IT projects.
Resolved staff conflicts and identified potential areas of improvement.
Manager of Data Services
UniTek Global Services
06.2015 - 10.2021
Managed the ERP migration from Oracle to Viewpoint Spectrum.
Implemented company-wide Change Management and Governance solution.
Managed the migration from Oracle Database from on-premise servers to AWS Cloud
Managed life cycle replacement of hardware and software.
Liaised with other departments to minimize network interruptions and possible downtimes.
Demonstrated leadership skills in managing projects from concept to completion.
Lead Oracle Consultant
Biztech
06.2012 - 06.2015
Conducted data modeling, performance and integration testing.
Coordinated deployments of new software, feature updates and fixes.
Designed and developed forward-thinking systems that meet user needs and improve productivity.
Inspected equipment, assessed functionality, and optimized controls.
Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
Estimated work hours and tracked progress using Scrum methodology.
Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
Account Representative
Arkema
07.2003 - 06.2012
Process & Production Coordinator
Motorola
06.1998 - 11.2002
Education
Bachelor of Science - Marketing
Thomas Jefferson University
Certificate of Technical Studies - Agile Certificate Program
Villanova University
Villanova, PA
Skills
IT operations management
Strategic IT Planning
Software development
Agile Project Management
Web development
ServiceNow Administration
MS Azure DevOps
Mondaycom Project Management
Project Management
Effective Servant Leadership
Timeline
Information Systems Manager
Thomas Jefferson University and Hospitals
01.2023 - Current
IT Project Manager
Thomas Jefferson University and Hospitals
10.2021 - 01.2023
Manager of Data Services
UniTek Global Services
06.2015 - 10.2021
Lead Oracle Consultant
Biztech
06.2012 - 06.2015
Account Representative
Arkema
07.2003 - 06.2012
Process & Production Coordinator
Motorola
06.1998 - 11.2002
Bachelor of Science - Marketing
Thomas Jefferson University
Certificate of Technical Studies - Agile Certificate Program
Villanova University
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