Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thomas Marshall

Maize

Summary

Driven Sales Specialist with a proven track record at Midwest Kia Automotive, adept in relationship building and sales closing. Excelled in account management and loan approvals, enhancing customer satisfaction and repeat business. Skilled in decision-making and attention to detail, consistently surpassing sales targets through effective objection handling and customer relationship building.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Specialist

Midwest Kia Automotive
06.2019 - Current
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problem solving.
  • Provided first-rate service to all customers and potential customers.
  • Work with financial lenders to get people approved for auto loans.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
  • Stayed current on industry trends by attending workshops, seminars, reading trade publications; applying newly acquired knowledge into daily activities.

Shift Lead

Taco Bell
09.2018 - 07.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.


Education

Associate of Arts - Business Administration

Butler Community College
901 South Haverhill Road El Dorado Kansas 67042
05.2024

Skills

  • Relationship Building
  • Cold-calling
  • Account Management
  • Objection handling
  • Sales closing
  • Customer Relationship Building
  • Credit Scoring
  • Loan approvals
  • Construction Loan Financing
  • Document analysis
  • Attention to Detail
  • Decision-Making

Certification

  • Retail and Wholesale Dealers License - June 30 2021 to current

Timeline

Sales Specialist

Midwest Kia Automotive
06.2019 - Current

Shift Lead

Taco Bell
09.2018 - 07.2023
  • Retail and Wholesale Dealers License - June 30 2021 to current

Associate of Arts - Business Administration

Butler Community College
Thomas Marshall