Thomas Marshall
Maize
Summary
Driven Sales Specialist with a proven track record at Midwest Kia Automotive, adept in relationship building and sales closing. Excelled in account management and loan approvals, enhancing customer satisfaction and repeat business. Skilled in decision-making and attention to detail, consistently surpassing sales targets through effective objection handling and customer relationship building.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Specialist
Midwest Kia Automotive
8725 West Kellogg Dr. Wichita Kansas 67209
06.2019 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem solving.
- Provided first-rate service to all customers and potential customers.
- Work with financial lenders to get people approved for auto loans.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Stayed current on industry trends by attending workshops, seminars, reading trade publications; applying newly acquired knowledge into daily activities.
Shift Lead
Taco Bell
4000 N Maize Road Maize Kansas 67101
09.2018 - 07.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Education
Associate of Arts - Business Administration
Butler Community College
901 South Haverhill Road El Dorado Kansas 6704205.2024
Skills
- Relationship Building
- Cold-calling
- Account Management
- Objection handling
- Sales closing
- Customer Relationship Building
- Credit Scoring
- Loan approvals
- Construction Loan Financing
- Document analysis
- Attention to Detail
- Decision-Making
Certification
- Retail and Wholesale Dealers License - June 30 2021 to current
Timeline
Sales Specialist
Midwest Kia Automotive
06.2019 - Current
Shift Lead
Taco Bell
09.2018 - 07.2023
Associate of Arts - Business Administration
Butler Community College