Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Thomas McDonough

Saratoga Springs

Summary

Driven professional with supervisory experience adept at offering guidance and committed to ensuring procedures are followed. Additional sales experience, skilled in customer service and problem solving and meeting client needs.

Overview

30
30
years of professional experience

Work History

Sales Consultant

Lundgren Subaru
Bennington
06.2024 - Current
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Negotiated deals and handled complaints or objections.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Cultivated productive relationships with existing customers through exceptional follow-up after sales.

NYS Licensed Realtor

Oxford Property Group
Ballston Spa
10.2021 - Current
  • Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
  • Prepared newly purchased homes for clients prior to arrival.
  • Inspected properties prior to listing them in order to assess condition and identify necessary repairs or improvements.

Police Officer

Ballston Spa Police
Ballston Spa
07.2016 - 06.2020
  • Assisted with the enforcement of all applicable laws, ordinances, and regulations.
  • Diffused active disturbances with de-escalation techniques, compassion and combat skills.
  • Protected citizens by preventing crime, enforcing laws and apprehending suspects.
  • Issued traffic tickets and wrote incident reports according to commissioner specifications.
  • Responded to emergency calls for service and provided assistance as needed.
  • Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
  • Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.

Patrol Sergeant

Saratoga County Sheriffs Department
Ballston Spa
12.1994 - 05.2017
  • Organized shift operations, including assigning tasks, evaluating performance, and providing feedback.
  • Compiled detailed reports on daily activities, incidents, and investigations.
  • Evaluated and advised police officers and other personnel.
  • Examined and approved or returned reports and case files from police officers.
  • Trained new recruits in basic police tactics and protocol during field training exercises.
  • Provided critical incident management support at scenes of accidents or criminal activity; coordinated resources from multiple agencies as needed.
  • Supervised patrol activities, ensuring that laws were enforced in accordance with department policies and procedures.
  • Evaluated personnel performance through observation during patrols or investigations; provided corrective action when necessary.

Education

Associate of Applied Science -

Hudson Valley Community College
Troy, NY
05-1992

Skills

  • Sales negotiation
  • Conflict resolution
  • Client needs assessment
  • Time management
  • Customer service
  • Crisis management
  • Employee training
  • Decision making

Affiliations

Volunteer basketball coach Stillwater Area Community Center

Volunteer soccer coach Mechanicville Stillwater Youth Soccer League

Timeline

Sales Consultant

Lundgren Subaru
06.2024 - Current

NYS Licensed Realtor

Oxford Property Group
10.2021 - Current

Police Officer

Ballston Spa Police
07.2016 - 06.2020

Patrol Sergeant

Saratoga County Sheriffs Department
12.1994 - 05.2017

Associate of Applied Science -

Hudson Valley Community College

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Thomas McDonough