Thomas McKenna
Wittmann,AZ
Summary
Customer-focused Territory Sales Representative with 12 years of experience generating revenue through individually tailored sales strategies. Product-fluent marketer, effortlessly demonstrating product usefulness in daily applications. Creative and personable representative with customer-focused outreach tactics and lead generation strategies.
Overview
25
25
years of professional experience
Work History
Territory Sales Representative Southwest
Swarovski Optik North America
05.2012 - Current
- Perform effectively in self-directed work environment, managing day-to-day operations and decisions.
- Present professional image consistent with company's brand values.
- Enhance product knowledge among customers by conducting informative presentations and demonstrations.
- Organize successful promotional events within the territory that drive brand awareness and generate new leads for the company.
- Establish trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
- Optimize route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
- Collaborate with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Sales Associate
Outdoorsmans
07.2003 - 05.2012
- Built relationships with customers to encourage repeat business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Managed and maintained successful E-Commerce website.
- Executed lucrative online sales platform for collectible and rare firearms.
Assembly Technician/Repair Technician
Swarovski Optik North America
05.1999 - 07.2003
- Performed assembly of products according to specifications and instructions.
- Maintained open lines of communication with supervisors regarding potential issues or concerns impacting the efficiency of assembly processes.
- Improved product quality with meticulous attention to detail during assembly processes.
- Followed specific blueprints and diagrams to assemble components and comply with quality standards.
- Worked directly with QC personnel to identify and correct defects.
- Consistently met or exceeded production targets by maintaining a focused and efficient work approach.
- Delivered exceptional craftsmanship, consistently producing high-quality products.
Education
High School Diploma -
Wamego High School
Wamego, KSAutomotive Technology
Manhattan Vocational Technical School
Manhattan, KSEmergency Medical Technology
Glendale Community College
Glendale, AZSkills
- Sales strategy development
- Product Knowledge
- Territory Management
- Lead Generation
- Problem-Solving
- Organization and Time Management
- Multitasking Abilities
Accomplishments
- Successful completion of City of Mesa Police Department Urban Sniper School
- Successful completion of Nevada Highway Patrol Red Dot Pistol Qualification
Hobbies
- Competitive shooter in PRS/NRL, ELR, and Quantified Performance Gas Gun Series.
- Precision air rifle shooter.
- Outdoor enthusiast with active interest in hunting both with rifle and in archery.
Timeline
Territory Sales Representative Southwest
Swarovski Optik North America
05.2012 - Current
Sales Associate
Outdoorsmans
07.2003 - 05.2012
Assembly Technician/Repair Technician
Swarovski Optik North America
05.1999 - 07.2003
High School Diploma -
Wamego High School
Automotive Technology
Manhattan Vocational Technical School
Emergency Medical Technology
Glendale Community College
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