Thomas McMahon
Niagara falls,NY
Summary
Results-driven management professional with a proven track record in overseeing operations and driving efficient performance. Strong focus on team collaboration and adaptability to meet evolving organizational needs. Expertise in operational planning, staff development, and resource management ensures optimal outcomes. Recognized for reliability and a steadfast commitment to achieving high standards, consistently delivering results that exceed expectations.
Overview
2
2
years of professional experience
Work History
Station Manager
Enterprise Holdings Inc.
05.2024 - Current
- Oversee daily operations, ensuring compliance with safety and regulatory standards.
- Managed staff schedules, optimizing workforce allocation for peak efficiency.
- Coordinated training programs, enhancing team performance and service quality.
- Implemented process improvements, reducing operational delays and increasing productivity.
- Fostered a culture of continuous improvement through regular team feedback sessions.
Sales Representative
716 Consultants Inc.
11.2023 - 03.2024
- Cultivated relationships with clients to enhance customer satisfaction and retention.
- Resolved customer inquiries and complaints to maintain strong client relationships.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Education
BS - Marketing
Niagara University
Niagara Falls, NY12.2023
Associate of Liberal Arts - undefined
Niagara County Community College
Sanborn, NY05.2020
Skills
- Customer service excellence
- Staff scheduling
- Training program development
- Conflict resolution
- Performance metrics tracking
- Data analysis
Timeline
Station Manager
Enterprise Holdings Inc.
05.2024 - Current
Sales Representative
716 Consultants Inc.
11.2023 - 03.2024
Associate of Liberal Arts - undefined
Niagara County Community College
BS - Marketing
Niagara University