Thomas M Hallam
Corona
Summary
Dynamic golf professional with a proven track record at El Prado Golf Courses, excelling in golf instruction and customer service. Recognized for enhancing player engagement and optimizing operations through effective team leadership and attention to detail. Skilled in merchandise management and fostering junior golf development, ensuring a memorable experience for all guests.
Overview
5
5
years of professional experience
Work History
Assistant Golf Professional
El Prado Golf Courses
03.2023 - Current
- Assisted in organizing and executing golf tournaments, ensuring smooth operations and participant satisfaction.
- Provided exceptional customer service, addressing inquiries and enhancing overall guest experience at the facility.
- Coordinated daily tee time scheduling, optimizing course usage and minimizing wait times for players.
- Trained new staff members on operational procedures and customer service best practices to ensure consistency.
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Assisted in delivering golf instruction to diverse skill levels, enhancing player engagement and satisfaction.
Golf Cart Attendant
El Prado Golf Courses
04.2020 - 02.2023
- Managed daily operations of golf cart fleet, ensuring availability and functionality for guests.
- Trained new staff on operational protocols and safety practices, fostering a knowledgeable team environment.
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Collaborated with team members to streamline work processes, improving overall productivity levels.
- Improved customer service by providing friendly and helpful assistance to golfers.
Education
Corona High School
Corona, CA05-2020
Skills
- Golf instruction expertise
- Golf cart management
- Junior golf development
- Team player attitude
- POS systems proficiency
- Sales and marketing
- Merchandise management
- Membership engagement
- Team building and leadership
- Attention to detail
- Professionalism
Timeline
Assistant Golf Professional
El Prado Golf Courses
03.2023 - Current
Golf Cart Attendant
El Prado Golf Courses
04.2020 - 02.2023
Corona High School
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