Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Thomas Modica

Katy,TX

Summary

Results-oriented professional with a strong background in team leadership and employee training. Experienced in implementing customer service standards and coaching team members to improve performance. Committed to creating a motivating work environment that drives success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager/Bartender/Lead Trainer

Cheba Hut Toasted Subs
Katy, Texas
03.2024 - Current
  • Supervised daily operations of sandwich production and customer service teams.
  • Trained new employees on food safety and customer interaction standards.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.

LIT (leader in training)

Great Adventure Camp
Cat Spring, Texas
06.2023 - 07.2024
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Completed day-to-day duties accurately and efficiently.
  • Fostered a positive work environment by recognizing individual achievements.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.

Education

High School Diploma -

Jordan High School
Fulshear, TX
05-2026

Skills

  • Customer service
  • Team leadership
  • Employee training
  • Problem solving
  • Staff development
  • Conflict resolution
  • Effective communication

Certification

  • TBAC
  • Food Handlers License
  • Managers license

Languages

English
Professional
Spanish
Elementary

Timeline

Manager/Bartender/Lead Trainer

Cheba Hut Toasted Subs
03.2024 - Current

LIT (leader in training)

Great Adventure Camp
06.2023 - 07.2024

High School Diploma -

Jordan High School