Thomas Moises
Las Vegas
Summary
Energetic and detail-oriented customer service representative with strong interpersonal skills and experience in high-volume service settings. Committed to delivering outstanding guest experiences, maintaining professionalism, and contributing to a positive cruise atmosphere.
Overview
25
25
years of professional experience
Work History
Overnight Stocker
Smith’s Grocery
Santa Clara
02.2026 - Current
- Restocked and organized merchandise to maintain product availability and ensure an orderly, customer-ready display.
- Assisted with unloading pallets, accurately sorting and storing inventory in designated areas.
- Maintained cleanliness and organization of the stockroom and sales floor to support efficient operations and a safe shopping environment.
Grocery Stocker
CVS Pharmacy
Las Vegas
09.2025 - Current
- Stocked and organized merchandise according to store layout and inventory procedures to ensure product availability and visual presentation.
- Maintained clean, safe, and organized stockrooms and sales floor areas.
- Provided customer assistance by locating products, answering questions, and supporting overall customer satisfaction.
Doorman
The Rio Casino & Hotel
Las Vegas
11.2000 - 12.2025
- Strong customer service and problem-resolution skills, addressing concerns efficiently while maintaining a positive customer experience.
- Skilled in de-escalating difficult situations and resolving conflicts calmly and professionally.
- Experienced in working with diverse personalities and behaviors, maintaining patience and professionalism in high-pressure environments.
- Excellent verbal and written communication skills, ensuring clear understanding and effective solutions.
- Recognized for outstanding customer service and commitment to customer satisfaction
Front Associate
Walmart
Las Vegas
12.2020 - 03.2022
- Stocked and organized merchandise following store layout and inventory procedures to maintain product availability and attractive displays.
- Ensured stockrooms and sales floor areas remained clean, safe, and well organized.
- Delivered customer support by locating items, answering product questions, and contributing to a positive shopping experience.
Education
High School -
Homestead High School
Cupertino, CaliforniaSome College (No Degree) - Fire Science
Mission College
Santa Clara, CASkills
- Exceptional Customer Care
- Team Collaboration
- Critical Problem Solving
Languages
- Tagalog
- English
- Tagalog
Timeline
Overnight Stocker
Smith’s Grocery
02.2026 - Current
Grocery Stocker
CVS Pharmacy
09.2025 - Current
Front Associate
Walmart
12.2020 - 03.2022
Doorman
The Rio Casino & Hotel
11.2000 - 12.2025
High School -
Homestead High School
Some College (No Degree) - Fire Science
Mission College