Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Morrison

Towanda,PA

Summary

Dynamic and results-driven professional with extensive experience at FFE Transportation Inc. Proven track record in team leadership and financial management, enhancing customer satisfaction and operational efficiency. Skilled in problem resolution and mentoring, fostering a culture of growth and accountability while managing budgets effectively to drive profitability.

Overview

26
26
years of professional experience

Work History

Northeast Regional Dedicated Manager

FFE Transportation Inc.
03.2025 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Area Manager

FFE Transportation Inc.
06.2015 - 02.2025

Manage Multiple accounts at different location.

Follow DOT regulations and drivers HOS to maintain our customers on-time critical deliveries.

Work with drivers to help them maintain a safe and healthy work atmosphere.

Coordinate scheduled truck maintenance and trailer PMs with the service department.

Keep in constant contact with our accounts and there customers.

Help supporting staff keep current with there daily responsibilities.


Load Planner

FFE Transportation Inc.
09.2010 - 05.2015

Route Loads

Schedule Appointment

Driving Direction

Data Entry

Customer Service

Driver Development

CDL Truck Driver

FFE Transportation Services
02.1999 - 08.2010

Make OTD of customers products.

Drive in a safe.

Education

Academic

Towanda Area High School
Towanda, PA
06-1990

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff management
  • Operations management
  • Workforce management
  • Financial management
  • Policy and procedure development
  • Problem resolution
  • Hiring and training
  • Managing operations and efficiency

Timeline

Northeast Regional Dedicated Manager

FFE Transportation Inc.
03.2025 - Current

Area Manager

FFE Transportation Inc.
06.2015 - 02.2025

Load Planner

FFE Transportation Inc.
09.2010 - 05.2015

CDL Truck Driver

FFE Transportation Services
02.1999 - 08.2010

Academic

Towanda Area High School