Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate

Thomas Navarrette

Bullhead City,AZ

Summary

Dynamic sales associate with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 3 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.

Overview

6
6
years of professional experience

Work History

Sales Associate

Ashley HomeStores
09.2022 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Developed, maintained and utilized diverse client base.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Built relationships with customers and community to promote long term business growth.

Apprentice Carpenter

Colorado River Remodeling
03.2020 - 04.2022
  • Assembled and installed furniture and cabinetry.
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
  • Built flooring, window frames and countertops according to custom carpentry project specifications.
  • Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
  • Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
  • Monitored tool and equipment condition and arranged repairs.
  • Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
  • Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
  • Interpreted specifications and construction drawings to understand tasks necessary to complete each job.

Stucco Crew

Mohave Concrete Coatings
04.2018 - 07.2020
  • Applied coats of plaster or stucco to structure surfaces using trowels, brushes or spray guns.
  • Roughened undercoats with scratchers to provide bond for succeeding coats of plaster.
  • Effectively and independently estimated quantity of materials needed to perform work.
  • Attained consistent positive feedback from clients for both quality of work and level of customer service.
  • Used trawls and pneumatic plastering devices to apply first coats and finish coats of plaster.
  • Trained and mentored 15 team members over course of employment.
  • Applied coats of plaster to interior walls, ceilings and partitions to produce finished surfaces according to blueprints.

Produce Worker /Night Stocker

Safeway
02.2019 - 02.2020
  • Recorded sales information on database to enable tracking history and maintain accurate records.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Broke down pallets to separate produce for sales floor, cooler and backroom prep areas.

Closing Shift Manager

Taco Bell
05.2017 - 06.2019
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Utilized strategic planning skills to develop and execute emergency procedures.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

GED -

Mohave High School
Bullhead City, AZ
04.2023

Skills

  • Cash Register Operation
  • Cash Handling Accuracy
  • Multitasking Strengths
  • Money Handling
  • Product and Service Sales
  • Guest Relations
  • Verbal Communication
  • Drywall Preparation
  • Material Selection
  • Stairs and Railings
  • Material Prepping
  • Hauling Debris

Accomplishments

  • Brought in new customers
  • Resolved product issue through consumer testing.


  • Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Awarded “Employee of the Month” in 2022-2023

Timeline

Sales Associate

Ashley HomeStores
09.2022 - Current

Apprentice Carpenter

Colorado River Remodeling
03.2020 - 04.2022

Produce Worker /Night Stocker

Safeway
02.2019 - 02.2020

Stucco Crew

Mohave Concrete Coatings
04.2018 - 07.2020

Closing Shift Manager

Taco Bell
05.2017 - 06.2019

GED -

Mohave High School

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Thomas Navarrette