Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
CustomerServiceRepresentative

Thomas Northcutt

California,KY

Summary

Skilled Computer Technician with 9+ years IT experience building, repairing and maintaining of computers, Excellent troubleshooting skills to identify problems and repair components and machines and detail oriented. Works well in a high paced environment.

Overview

19
19
years of professional experience

Work History

Configuration Specialist

Blair Technology Group
02.2014 - 01.2024

Custom Configuration Specialist (January 2023 - January 2024)

  • Add specific pc parts (Hard drive, Ram, Optical Drive, CPU, Graphic cards) into Non-Core Systems. (All in one's, Prebuilt Gaming Systems, Workstations, Servers.
  • Adjust the system bios settings to work with Company software for Diagnostics and Imaging.
  • Run Diagnostics and Image Systems

3D Printer Technician and Modeler (January 2023 - January 2024)

  • Manage and Maintain production line of 3d printed projects on 25 printers.
  • Basic 3d modeling skills (Tinkercad)
  • 3d model Design (Faceplates, HDD caddies, IO shields, computer parts)
  • 3d model optimization and slicing of 3d print Production
  • 3d printer maintenance and cleaning

Imager and Processor at BlairTech Lifecycle Services (April

2022 - January 2023

  • Check in PO's of Laptops and Desktops
  • Data destruction of HDD and SSD based on clients contract (Physical destruction or Data wipe)
  • Installation of HDD/SSD and Ram in Laptops and Desktops
  • Run Diagnostics and install OS on Laptop and Desktops

Technical Lead (May-2021 - April 2022)

  • Looked at the Whole Production process to find ways of improvement and speed.

Configuration Lead (April 2020 - May-2021)

  • Directed a small Group of employees in my Department.
  • Oversaw Workmanship of employees.
  • Problem solved when Issues arose.
  • Trained new Employees on daily duties and processes of the department.
  • Continued the duties as seen below

Configuration Specialist, (February 2014- April 2020)

  • Add specific pc parts (Hard drive, Ram, Optical Drive, CPU) into Desktop Computers and Laptops,( Prebuilt Dell, HP, Lenovo) per what the order asked for.
  • Work at a Fast Pace, Built 80 to 100 Systems a day.
  • Adjust the system bios settings to work with Company software for Diagnostics and Imaging.
  • Run Diagnostics on system to check for Failed parts.
  • Replace bad parts if failed.
  • Installed OS onto Computer or Laptop
  • Install Drivers onto System if Needed.

Sales Associate

Walmart
03.2005 - 02.2015

Photo Lab Specialist (April 2010 - February 2015)

  • Performed opening and closing procedures to keep operations running smoothly.
  • Performed daily maintenance and cleaning of photographic processing equipment, promoting continued functionality.
  • Preformed annual Maintenance on Photo Printer and Film Developer.
  • Maintained inventory of Supplies for Photo Lab

Photo lab Technician (June 2009 - April 2010)

  • Developed film and produced prints according to customer specifications.
  • Processed and handled film, negatives and prints in accordance with quality standards.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key item
  • Helped Customers upload and Process Digital Pictures.
  • Accepted and completed in-person and online orders for photographs and photo merchandise
  • Converted motionless photographs and motion picture film to CDs and DVDs.
  • Helped other departments as needed.

Sales Associate (March 2005 - June 2009)

  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Offered each customer personal service to boost sales and customer satisfaction.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Gateway Community And Technical College
Covington, KY

High School Diploma -

Campbell County High School
Alexandria, KY
06.2006

Skills

  • 3D Printing for PC
  • Troubleshooting
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Component installations
  • BIOS Configuration
  • Hardware and Software Configuration
  • Hardware Installation
  • Relationship Building
  • Breakdown Prevention
  • Software Reinstallation
  • Computer Assembly
  • Hardware Repair
  • Teamwork
  • Computer Proficiency

Hobbies

During my free time, I enjoy tinkering and building computers, Designing and 3d printing models. During the spring and summer, in my free time I enjoy gardening with my wife.

Timeline

Configuration Specialist

Blair Technology Group
02.2014 - 01.2024

Sales Associate

Walmart
03.2005 - 02.2015

Gateway Community And Technical College

High School Diploma -

Campbell County High School
Thomas Northcutt