Thomas Pass
Monroe,NC
Summary
Working General Manager that still desk deals, submit to Banks, TO customers, move the lot around and work the service drive, all while being profitable. Committed to providing above standard customer service in all areas. Establish a family culture that all employees feel and appreciate. Personally get to know each employee and push them towards their strengths and help create a support group around their weaknesses.
Overview
29
29
years of professional experience
Work History
General Manager
Griffin Automotive Group/ Bobmayberry Hyundai
08.1994 - 11.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
Education
Dealer Academy - Automotive Technology
National Automobile Dealers Association ( NADA )
Tysons Corner, VA10.2022
No Degree - Business Management
Wingate University
Wingate, NC08.1993
Skills
- Leadership and Team Management
- Sales and Business Development
- Financial Management
- Customer Relationship Management
- Process Automation
Timeline
General Manager
Griffin Automotive Group/ Bobmayberry Hyundai
08.1994 - 11.2023
Dealer Academy - Automotive Technology
National Automobile Dealers Association ( NADA )
No Degree - Business Management
Wingate University
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