Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Certification
References
Timeline
Generic

THOMAS PERALLO

Pittsburgh,United States

Summary

Dedicated and reliable professional with a proactive attitude and ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Always willing to take on new challenges.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Retail Sales Manager

TCC Wireless
Butler, PA
06.2023 - Current
  • Created weekly and monthly reports on store performance and sales objectives.
  • Conducted regular inventory checks to ensure accuracy of product counts.
  • Provided guidance to staff members regarding operational procedures.
  • Managed the store budget, controlling expenses to ensure financial objectives were met.
  • Managed staffing schedules, interviewed potential employees, and provided training for new hires.
  • Set individual sales targets with sales team, aligning with company objectives.

Assistant Manager

TCC Wireless / T-Mobile
Bridgeville, United States
01.2021 - 06.2023
  • Responsible for scheduling, as well as maintaining inventory.
  • Managed all aspects of store operations in the absence of the manager, including opening and closing procedures, resolving customer service matters, overseeing cash management, supervising staff, and providing motivational support.
  • Mentored sales team to apply effective sales techniques and provide exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Managed the development and review of the sales budget on a regular basis.
  • Consistently succeeded as one of the Top Sales performers throughout the company
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Sales Lead / Mobile Expert

TCC Wireless / T-Mobile
Bridgeville, United States
04.2017 - 12.2020
  • Maintained positive, ongoing relationships with previous and current customers, while also gaining new ones as well.
  • Achieved exceptional sales conversion rates, leading to an invitation to join a prestigious team of Sales Specialists.
  • Maintained high referral rates and received exceptional feedback from previous clients
  • Fully explained companies' products to customers to make sure they were receiving the best services.
  • Analyze credit files of customers to provide customized advice and recommendations.
  • Checked in and maintained inventory.

Education

High School Diploma -

Baldwin High School
Pittsburgh, United States, Pennsylvania
2016

EPA Certification Type I & EPA Certification Type II - HVAC Installation And Repair

HVACSteel Center Vo - Tech
Pittsburgh, Pennsylvania
06-2016

Skills

  • Extensive customer Service
  • Problem Anticipation and Resolution
  • PowerPoint, Word, Excel
  • Windows & Mac Operating
  • Training & Development
  • Adaptable to Changing Conditions
  • Hardworking and Reliable
  • Teamwork and Collaboration
  • Multitasking
  • Self-Driven and Motivated

Accomplishments

  • Elite Club Winner 4x
  • Sold over half a million dollars in products and services
  • Highest ranked Manager, Assistant Manager and Mobile Expert for multiple months within our company

Languages

English
Full Professional
Spanish
Limited

Affiliations

  • Sports
  • Staying active
  • Working out

Certification

  • EPA Type 1
  • EPA Type 2

References

References available upon request.

Timeline

Retail Sales Manager

TCC Wireless
06.2023 - Current

Assistant Manager

TCC Wireless / T-Mobile
01.2021 - 06.2023

Sales Lead / Mobile Expert

TCC Wireless / T-Mobile
04.2017 - 12.2020

High School Diploma -

Baldwin High School

EPA Certification Type I & EPA Certification Type II - HVAC Installation And Repair

HVACSteel Center Vo - Tech

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THOMAS PERALLO