Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Thomas Phillips

Goodyear,AZ

Summary

Dynamic Senior Operations Manager with a proven track record at Conair Corp., excelling in warehouse management and process improvement. Expert in KPI analysis and strategic planning, driving efficiency and cost reduction. Adept at cross-functional leadership, fostering collaboration to achieve operational excellence and enhance service quality.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Senior Operations Manager

Conair Corp.
Glendale, AZ
01.2012 - Current
  • Manage daily outbound operations of two high-volume warehouses totaling 1.4 MM sq. ft.
  • Lead a team of 11 direct reports and 240+ associates: scale labor force during peak periods.
  • Direct operational strategy, workforce planning, budget control, and performance management. B2B and B2C
  • Implement Change Management and continuous improvement initiatives, increasing efficiency and throughput.
  • Utilized Manhattan (WMS) to manage real-time inventory tracking and optimize picking routes for both bulk B2B orders and individual B2C shipments, reducing errors and enhancing efficiency
  • Maintain full accountability for safety compliance, cost containment, and operational KPI’s

Supply chain Analyst

Oracle Inc.
Menlo Park, CA
01.2009 - 01.2011
  • Optimized inventory flow and purchasing using just-in-time methods and demand planning tools.
  • Collect data on supply chain operations.
  • Analyze data to identify areas of supply chain operations to improve efficiency.
  • Develop and execute projects to enhance supply chain operations.
  • Establish and maintain relationships with shippers and vendors.

New Products Program Manager

Sun Microsystems
Menlo Park, CA
01.2000 - 01.2008
  • Defining program objectives, scope, and deliverables.
  • Developing and managing program plans, including schedules, budgets, and resource allocation.
  • Monitoring progress, identifying and mitigating risks and issues, and implementing corrective actions.
  • Working with various teams, including product management, engineering, sales, and marketing.
  • Establishing and maintaining strong relationships with stakeholders, both internal and external.

Global Project Manager

Modus Media International
Fremont, CA
01.1997 - 01.2000
  • Directed operational execution of global customer programs with a focus on cost reduction and service quality.
  • Partnered with business units to ensure alignment with contractual performance targets and ROI goals.

Work Leader (Explosive Operator WL-08)

Naval Weapons Station Concord
Concord, CA
01.1991 - 01.1993
  • Supervised a 50-member team supporting munitions maintenance operations across five departments.
  • Deployed to Saudi Arabia, and Turkey in support of Desert Shield.
  • Trained and developed new team members, maintaining strict safety and operational readiness standards.

Education

Some College (No Degree) - Business Administration And Management

Estrella Mountain College
Avondale, AZ

Skills

  • Warehouse & Distribution management
  • Logistics & Transportation Operations
  • Process Improvement & Lean Initiatives
  • KPI & Performance Metrics Analysis
  • Risk Mitigation & Compliance
  • Strategic Planning & Forecasting
  • P&L Responsibility & Budget Oversight
  • Cross Functional Team Leadership
  • Vendor & Contractor Management
  • Project Management

Affiliations

  • Former high school basketball coach
  • Phoenix suns coach of the year for the YMCA
  • Employee Support of the guard and reserve Award

Certification

  • Six Sigma Yellow belt
  • Hazmat CFR49 & IATA certified
  • Change Management

Languages

German
Limited

Timeline

Senior Operations Manager

Conair Corp.
01.2012 - Current

Supply chain Analyst

Oracle Inc.
01.2009 - 01.2011

New Products Program Manager

Sun Microsystems
01.2000 - 01.2008

Global Project Manager

Modus Media International
01.1997 - 01.2000

Work Leader (Explosive Operator WL-08)

Naval Weapons Station Concord
01.1991 - 01.1993

Some College (No Degree) - Business Administration And Management

Estrella Mountain College