Summary
Overview
Work History
Education
Skills
Accomplishments
Experience
Education and Training
The Valor Award
Timeline
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Thomas Picurro

Rutherford

Summary

Ambitious student pursuing a future in a trade school. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Overview

6
6
years of professional experience

Work History

Target Team Lead Starbucks

Target
08.2024 - Current
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Obtained stores first green visit from Starbucks Corporate.

Barista

Starbucks
07.2023 - 04.2024
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Barista

Starbucks
09.2020 - 12.2020
  • Maintained calm demeanor during high-volume periods and special events.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Listened to customer desires and needs to recommend optimal products.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Created hand-crafted beverages based upon customer preferences
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Greeted guests with pleasant smile and superior customer service.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Operated cash register, collected payments and provided accurate change.
  • Ordered, received and stocked supplies and retail products.
  • Maintained highest standards of conduct and service to support company reputation.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Received and accurately processed customer payments.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.

Front Counter Help

Chris' Pizzeria
09.2019 - 02.2020
  • Maintained clean and orderly environment by wiping down counters, sanitizing tables and removing trash and debris.
  • Resolved customer issues and concerns quickly to promote better service and keep lines moving.
  • Assisted with training of new employees, offering constructive feedback on completion of job tasks.
  • Collaborated closely with teammates to keep processes running smoothly to reduce customer wait times.
  • Processed cash, credit card and gift card payments and returned payment cards, change and receipts to customers.

Education

High School Diploma -

Rutherford High School
Rutherford, NJ

Associate of Arts - Buisness

Bergen Community College
Paramus, NJ
06-2025

Skills

  • Product displays
  • Coffee Master Starbucks
  • Up-selling
  • Handling credit transactions
  • Safe food handling practices
  • Multitasking
  • Strong leadership capability
  • Solid problem solver
  • Active listener
  • Engaging personality
  • Speedy and efficient
  • Cash register operation
  • Calm under pressure
  • Cooperative team player
  • POS system operation
  • Food preparation

Accomplishments

    https://www.jerseyshoreonline.com/ocean-county/for-central-teen-lifesaving-runs-in-the-family/

Experience

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Education and Training

other

The Valor Award

I received this award for save a man from drowning in two different situations.

Timeline

Target Team Lead Starbucks

Target
08.2024 - Current

Barista

Starbucks
07.2023 - 04.2024

Barista

Starbucks
09.2020 - 12.2020

Front Counter Help

Chris' Pizzeria
09.2019 - 02.2020

High School Diploma -

Rutherford High School

Associate of Arts - Buisness

Bergen Community College

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Thomas Picurro