Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thomas Ries

Hampton

Summary

Demonstrated effective communication with kitchen staff to address customer allergies and special requests, ensuring a high level of customer satisfaction. Provided prompt and courteous service, responding to guest inquiries and complaints in a professional manner. Maintained cleanliness and proper setup of the dining area while collaborating with restaurant staff to enhance operational efficiency. Trained and guided kitchen staff to improve service quality and productivity, contributing to a positive dining experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Buffalo Wild Wings
Mason City
06.2024 - Current
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Cook

Godfather's Pizza
Hampton
03.2019 - 11.2021
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Resolved customer complaints regarding food quality or services provided.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.

Education

Some College (No Degree) -

BuenoVista
Mason City, Iowa

Skills

  • Customer service
  • Time management
  • Food safety
  • Inventory management
  • Table resetting
  • Item promotion
  • Server training
  • Multitasking and organization
  • Table setting
  • Cleanliness standards
  • Strong work ethic

Certification

ServSafe

Timeline

Server

Buffalo Wild Wings
06.2024 - Current

Cook

Godfather's Pizza
03.2019 - 11.2021

Some College (No Degree) -

BuenoVista
Thomas Ries