Thomas Robinson
Baltimore,MD
Summary
Driven professional with a diverse background, at Beauty Island I enhanced guest safety and security. Skilled in CCTV surveillance and superior customer service, I excel in emergency response and fostering positive environments. Proven ability to improve operational efficiency and customer satisfaction, demonstrating a keen eye for detail and a commitment to excellence.
Overview
16
16
years of professional experience
Work History
Security Officer
Beauty Island
Washington DC
04.2020 - 06.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored premises by CCTV and on foot reported suspicious behavior and theft.
Maintenance Assistant
Facility Maintenance Services
Washington DC
10.2008 - 03.2018
- Maintained safety conditions and standards in facility.
- Used and operated various types of tools such as power saws, sanders, grinders, forklifts, and basic hand tools.
- Cleaned and lubricated mechanical systems to keep machinery operating at peak performance.
- Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.
Sales Associate
Circut City
PG County Hyattsville MD
03.2005 - 07.2008
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Calvin Coolidge
Washington, DC05.1986
Skills
- Report Writing
- Incident Reporting
- General security
- Emergency Response
- CCTV Surveillance
- Superior customer service
Timeline
Security Officer
Beauty Island
04.2020 - 06.2021
Maintenance Assistant
Facility Maintenance Services
10.2008 - 03.2018
Sales Associate
Circut City
03.2005 - 07.2008
High School Diploma -
Calvin Coolidge