THOMAS ROETHKE
Arvada
Summary
Dedicated Sales Professional with 7+ years of experience in relationship building and consistently exceeding sales targets. Proven track record of developing client relationships and delivering exceptional customer service. Demonstrates exceptional ability to rapidly master new product offerings and consistently surpasses performance expectations when transitioning into new roles. Effective collaborator who also performs excellently when working independently.
Overview
8
8
years of professional experience
Work History
RV Sales Consultant
Camping World
Wheat Ridge
05.2024 - Current
- Provide comprehensive consultations to clients seeking recreational vehicles, assessing their lifestyle needs and travel preferences
- Conduct detailed product demonstrations highlighting key features, specifications, and available customization options
- Secured 'Top Sales Agent' recognition in third month of employment through exceptional customer service and product knowledge
- Negotiate competitive financing options and trade-in values to maximize value for customers
- Maintain detailed customer relationship management records to ensure personalized follow-up and service
- Collaborate with service department to ensure smooth delivery and customer satisfaction post-purchase
Inside Sales Consultant
Angi
Denver
05.2023 - 09.2023
- Achieved top sales consultant status in the Denver office through effective client acquisition
- Managed a portfolio of contractors, facilitating their successful use of Angi's platform
- Established strong relationships with new contractors, effectively communicating platform benefits for business growth
- Served as liaison between contractors and internal teams to ensure prompt resolution of issues
Out of Warranty Sales Representative
Lee's Appliance
Littleton
04.2022 - 05.2023
- Consistently exceeded monthly sales goals by 10% through effective customer engagement
- Implemented strategic follow-up procedures to ensure customer satisfaction
- Utilized comprehensive product knowledge to address customer inquiries professionally
- Identified appropriate solutions based on thorough assessment of customer needs
- Motivated team members to maintain high standards of performance and service
Sales Specialist/Retention Sales
Dish Network
Littleton
03.2017 - 03.2021
- Recognized in top 10 enterprise-wide for out-of-warranty sales performance
- Achieved high close rate on appliance repair sales through effective trust-building techniques
- Received multiple team customer experience awards for exceptional service
- Applied consultative approach to identify optimal solutions based on customer requirements
- Successfully increased add-on subscription sales through needs-based recommendations
- Resolved customer concerns efficiently while maintaining professional rapport
Education
General Studies -
Columbine High School
Littleton, CO01.2015
Skills
- Relationship Building
- Account Management
- Sales Cycle Optimization
- Pipeline Development
- Performance Metrics
- Technical Proficiency
- Product Proficiency
- Interdepartmental Communication
- Coordination
- Customer Experience Enhancement
- Customer Loyalty
- Strategic Problem Resolution
- Client Advocacy
- Data-Driven Decision Making
- Reporting
Professional Capabilities
- Expert Relationship Building & Account Management
- Sales Cycle Optimization & Pipeline Development
- Consistent Top-Tier Performance Metrics
- Accelerated Technical & Product Proficiency
- Interdepartmental Communication & Coordination
- Customer Experience Enhancement & Loyalty
- Strategic Problem Resolution & Client Advocacy
- Data-Driven Decision Making & Reporting
Timeline
RV Sales Consultant
Camping World
05.2024 - Current
Inside Sales Consultant
Angi
05.2023 - 09.2023
Out of Warranty Sales Representative
Lee's Appliance
04.2022 - 05.2023
Sales Specialist/Retention Sales
Dish Network
03.2017 - 03.2021
General Studies -
Columbine High School