Thomas Rossi
Event Coordinator
Hyattsville,Maryland
Summary
With over 14 years of expertise in the hospitality industry, I have excelled in overseeing end-to-end event planning operations, seamlessly integrating clients' specific preferences, and upholding budgetary considerations.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
Event Manager
Big Cheese, LLC
Washington, DC
12.2021 - Current
- Managed administrative logistics of events planning, event booking, and event promotions.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Generated ideas to enhance and expand current event offerings.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Liaised with clients to determine exact event requirements.
- Coordinated florists, photographers, and musicians for events.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Maintained and built comprehensive database of industry contacts, vendors and venues.
- Increased private event sales by over 20% in one year.
- Organized 50 or more events each year.
Restaurant Manager
Big Cheese, LLC
Washington, DC
03.2017 - 08.2023
- Led and directed team members on effective methods, operations, and procedures.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Bartender
Big Cheese, LLC
Washington, DC
03.2018 - 12.2021
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept bar presentable and well-stocked to meet customer needs.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Restaurant Waiter
Big Cheese, LLC
Washington, DC
04.2013 - 05.2017
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Restaurant Waiter
Kramers
Washington, DC
01.2012 - 03.2013
Restaurant Waiter
Tabaq Bistro
Washington, DC
05.2009 - 01.2012
Restaurant Waiter
The Dubliner
Washington, District Of Columbia
03.2007 - 03.2009
Education
Bachelor of Science -
Boston University
Boston, MA 09.2003 - 01.2006
Skills
Coordinating Restaurant Buyout Events
Timeline
Event Manager
Big Cheese, LLC
12.2021 - Current
Bartender
Big Cheese, LLC
03.2018 - 12.2021
Restaurant Manager
Big Cheese, LLC
03.2017 - 08.2023
Restaurant Waiter
Big Cheese, LLC
04.2013 - 05.2017
Restaurant Waiter
Kramers
01.2012 - 03.2013
Restaurant Waiter
Tabaq Bistro
05.2009 - 01.2012
Restaurant Waiter
The Dubliner
03.2007 - 03.2009
Bachelor of Science -
Boston University
09.2003 - 01.2006
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