Thomas Russo
Old Saybrook,CT
Summary
Detail-oriented manager with strong skills in project management and communication. Known for successfully executing projects and developing strategies that enhance customer relationships and sales effectiveness.
Overview
2027
2027
years of professional experience
Work History
General Manager
Blueprint Roofing Inc.
Duxbury, Massachusetts
2022 - Current
- Drove sales through targeted customer acquisition and retention strategies, collaborating with general contractors and property managers.
- Planned logistics to enhance customer satisfaction and ensure timely project delivery while maintaining cost-effectiveness.
- Executed projects from inception to completion, adhering to timelines and managing labor to meet client expectations.
- Conducted site inspections and created estimates. Drew up customer agreements and contracts to formalize proposals.
Field Lead
We Do Lines LLC.
Ridgefield, Connecticut
2016 - 2022
- Coordinated on-site operations and assigned tasks, ensuring timely project completion and adherence to schedules.
- Monitored inventory levels and stocked work trailers to meet project needs, supporting operational readiness.
- Engaged with general contractors, property managers, and corporate clients to support sales initiatives.
- Compiled documentation and costs for bid proposals on building envelope projects, enhancing accuracy for concrete and asphalt work, safety markings, and seal coating.
Education
Bachelor of Arts - Print Journalism
Suffolk University
Boston, MA01-2011
Skills
- Project management
- Operations management
- Logistics planning
- Budgeting and logistics
- Contract negotiation
- Sales operations
- Customer relationship management
- Communications, writing, marketing
Timeline
General Manager
Blueprint Roofing Inc.
2022 - Current
Field Lead
We Do Lines LLC.
2016 - 2022
Bachelor of Arts - Print Journalism
Suffolk University