Thomas Saavedra
San Antonio
Summary
A reliable and sales-driven professional with executive maturity, recognized for building strong teams and leading with patience, integrity, and results-focused leadership.
Overview
10
10
years of professional experience
Work History
Retail Associate Manager
T-Mobile
San Antonio
02.2018 - Current
- • Promote T-Mobile’s “Loving Our Customers” standard.• Meet all customer needs with comfort, simplicity, and full resolution.• Observe interactions and give coaching feedback.• Manage wait times; stay updated on products and promotions.• Lead by example; stay current on products, training, and leadership.• Ensure performance goals and training completion.• Maintain store standards, displays, and procedures.• Keep team informed on systems and communications.
Mobile Expert/Sales Associate
T-Mobile/sprint
San Antonio
02.2018 - Current
- Provided expert guidance on mobile device features and services to customers.
- Demonstrated mobile devices, highlighting key features to enhance customer experience.
- Advised customers on which model best suits their needs based on budget constraints and desired features.
- Tracked sales trends within the industry to stay informed about the newest technologies and products available.
- Developed strategies for promoting sales of mobile devices by creating promotional materials
Server
Longhorn Steakhouse
San Antonio
10.2015 - 01.2018
- Provided attentive service to guests in a fast-paced dining environment.
- Managed multiple tables while ensuring timely food and drink delivery.
- Collaborated with kitchen staff to ensure accurate order fulfillment.
Education
Some College (No Degree) - Criminology
St Phillip’s
San Antonio, TEXASSkills
- Team leadership
- Conflict resolution
- Performance coaching
- Effective communication
- Adaptability to change
- Sales strategy development
- Sales coaching
References
References available upon request.
Timeline
Retail Associate Manager
T-Mobile
02.2018 - Current
Mobile Expert/Sales Associate
T-Mobile/sprint
02.2018 - Current
Server
Longhorn Steakhouse
10.2015 - 01.2018
Some College (No Degree) - Criminology
St Phillip’s