Summary
Overview
Work History
Education
Skills
Timeline
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Paige Campbell

DeFuniak Springs

Summary

Dynamic retail professional with extensive experience at Tmobile, excelling in customer service and team leadership. Proven ability to train staff effectively and resolve conflicts, enhancing customer satisfaction. Skilled in sales techniques and store operations, consistently driving performance and operational excellence in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Retail Associate Manager

Tmoblie
DeFuniak Springs
09.2021 - Current
  • Supervised daily store operations and ensured adherence to company policies.
  • Trained and mentored new staff on customer service techniques and product knowledge.
  • Assisted customers with device selection, features, and service plans effectively.
  • Managed inventory levels and organized stock to optimize store layout.
  • Resolved customer inquiries and complaints swiftly to maintain satisfaction levels.

Shift Lead

Dunkin
Panama City Beach
08.2020 - 09.2021
  • Supervised daily operations and ensured team adherence to service standards.
  • Trained new employees on customer service and operational procedures.
  • Resolved customer complaints effectively to enhance satisfaction and loyalty.
  • Maintained cleanliness and safety standards in food preparation areas.
  • Assisted in the training of new employees.
  • Performed opening and closing procedures such as setting alarm systems, counting money.

Dispatcher

Walton County Sheriff's Office
DeFuniak Springs
08.2019 - 08.2020
  • Managed emergency calls, prioritizing urgent requests for services.
  • Documented incidents and prepared reports for management review.
  • Collaborated with local authorities to streamline response efforts during crises.

Manager

Sonic
DeFuniak Springs
08.2015 - 08.2019
  • Managed daily operations and ensured compliance with company policies.
  • Supervised team activities and provided guidance on best practices.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Education

High School Diploma -

Walton Academy
DeFuniak Springs, FL
06-2015

Skills

  • Customer service
  • Sales techniques
  • Staff training
  • Conflict resolution
  • Team leadership
  • Time management
  • Store operations

Timeline

Retail Associate Manager

Tmoblie
09.2021 - Current

Shift Lead

Dunkin
08.2020 - 09.2021

Dispatcher

Walton County Sheriff's Office
08.2019 - 08.2020

Manager

Sonic
08.2015 - 08.2019

High School Diploma -

Walton Academy