Thomas Schwartz
Laconia,IN
Summary
Diligent cashier proficient in handling money, restocking merchandise and assisting guests. History of keeping work areas tidy and professionally arranged. Effective listening skills combined with attentive and detail-oriented nature. Offering unmatched customer service skills. Incredibly kind and reliable with a constant need to please and impress.
Overview
5
5
years of professional experience
Work History
Cashier
Nordstrom
03.2021 - Current
- Greeted customers entering cafe and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Upsold additional products and services to customers, increasing revenue.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Learned duties for various positions and provided backup at key times.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Responded promptly to requests for assistance, spills and customer inquiries.
Associate
Panera Bread
01.2019 - 01.2021
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Utilized POS system to receive and process food and beverage orders.
- Set up and broke down food service lines quickly to maintain service flow.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
Education
Associate of Arts - Film And Video Production
Fullerton College
Fullerton, CA05.2024
High School Diploma -
El Dorado High School
Placentia, CA06.2016
Skills
- Hospitality and Accommodation
- New Hire Training
- POS System Operations
- Listening Skills
- Effective Working Relationships
- Attention to Detail
- Stocking and Replenishing
- Order Fulfillment
- Sales Goal Attainment
Accomplishments
- Trained and mentored numerous employees.
Timeline
Cashier
Nordstrom
03.2021 - Current
Associate
Panera Bread
01.2019 - 01.2021
Associate of Arts - Film And Video Production
Fullerton College
High School Diploma -
El Dorado High School
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