Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Thomas Shaw

South Wilmington,IL

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

1
1
Certification
14
14
years of professional experience

Work History

Ambulance Dispatcher

Freedom EMS
Rockdale, IL
09.2018 - Current
  • Prioritized emergency calls and dispatched appropriate EMS units using CAD systems.
  • Monitored ambulance locations and updated unit status for accurate response coverage.
  • Coordinated radio and phone communication between crews, hospitals, and public safety agencies.
  • Entered incident details and maintained precise dispatch logs for continuity and compliance.
  • Trained new dispatch staff on call handling, radio etiquette, and system procedures.
  • Resolved conflicts among available resources quickly under pressure, ensuring optimal allocation based on situational needs.
  • Collaborated with other dispatchers to ensure seamless shift transitions and continuous coverage during peak periods.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Supported efforts to streamline workflows within the dispatch center by identifying areas for improvement and offering constructive feedback during staff meetings.

Firefighter

Braidwood Fire Department
Braidwood, IL
01.2013 - 01.2019
  • Responded to structure fires, medical emergencies, and hazardous incidents following incident command procedures.
  • Conducted fire suppression, ventilation, search, and rescue operations in high-risk environments.
  • Inspected hydrants, hoses, and apparatus to ensure readiness and compliance with department standards.
  • Administered emergency medical care and coordinated patient transfer with arriving EMS personnel.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent spreading.
  • Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
  • Operated hoses, pumps, ladders and other firefighting equipment.

Emergency Medical Technician

Kurtz Ambulance
New Lenox, IL
01.2017 - 09.2017
  • Assessed patients' conditions and provided emergency care during transport and on-scene response.
  • Administered basic life support interventions, including airway management and bleeding control.
  • Operated ambulances safely while navigating traffic, routes, and patient transport priorities.
  • Documented patient assessments, treatments, and transfer details accurately in required reports.
  • Communicated patient status clearly to nurses, physicians, and receiving medical staff.
  • Maintained emergency equipment, supplies, and vehicle readiness for rapid deployment.
  • Followed protocols for infection control, scene safety, and patient handling procedures.
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.

Education

No Degree - Fire Science

Joliet Junior College
Joliet, IL
05-2019

High School Diploma -

Reed Custer High School
Braidwood, IL
05-2016

Skills

  • Call management
  • Incident management
  • Prioritization
  • Call prioritization
  • Basic life support
  • Incident reporting
  • Critical decision-making
  • Situational awareness
  • Problem-solving
  • Time management
  • Multitasking
  • Crisis coordination
  • Effective communication
  • Active listening
  • Reliable decision-making
  • Adaptability under pressure
  • Judgment skills
  • Incident reporting

Certification

  • EMD - Emergency Medical Dispatch
  • EMT - Emergency Medical Technician
  • HAZWOPER - Hazardous Waste Operations and Emergency Response
  • CFR - Certified First Responder

Interests

  • Video Games
  • Fishing
  • Hunting
  • Shooting at the range/ Trap shooting
  • Playing Sports
  • Camping

Timeline

Ambulance Dispatcher

Freedom EMS
09.2018 - Current

Emergency Medical Technician

Kurtz Ambulance
01.2017 - 09.2017

Firefighter

Braidwood Fire Department
01.2013 - 01.2019

No Degree - Fire Science

Joliet Junior College

High School Diploma -

Reed Custer High School
Thomas Shaw