Thomas Smith
Port Jefferson,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
City Letter Carrier
United States Postal Service, USPS
Saint James, NY
07.2019 - Current
- Organized incoming, outgoing mail in order to ensure timely delivery, pickup.
- Maintained professional and effective public relations with customers and community members.
- Delivered various types of mail on routes according to strict timelines.
- Routed all classes of mail in sequence of delivery along established route.
Supervisor/Customer Service Manager
United States Postal Service, USPS
East Islip, NY
12.2022 - 08.2024
- Directed and supervised team of 20 employees in daily operations.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Collaborated with senior management team members in designing strategies that would improve overall quality of services offered by the organization.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Legal File Clerk
TURLEY REDMOND & ROSASCO, L.L.P.
Ronkonkoma, NY
07.2015 - 06.2019
- Maintained confidentiality of sensitive information in accordance with legal regulations.
- Created and maintained filing systems for easy access to client records.
- Retrieved files upon request from both physical and digital filing systems.
- Kept firm's database updated with new information for cases and managed client records, policies and documents to facilitate work of litigation team.
Education
High School Diploma -
Kings Park High School
Kings Park06-2015
Bachelor of Science - Information Technology
Colorado State University
Aurora, COReferences
References available upon request.
Timeline
Supervisor/Customer Service Manager
United States Postal Service, USPS
12.2022 - 08.2024
City Letter Carrier
United States Postal Service, USPS
07.2019 - Current
Legal File Clerk
TURLEY REDMOND & ROSASCO, L.L.P.
07.2015 - 06.2019
High School Diploma -
Kings Park High School
Bachelor of Science - Information Technology
Colorado State University
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