Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Xavier Franco

San Diego,United States

Summary

Customs and Border Protection Officer (CBPO)

Public-contact professional with federal service experience and safety-sensitive instructional duties. Experienced in applying rules and procedures, making sound decisions under pressure, observing and assessing safety risks, communicating clearly with the public, and accurately documenting work in regulated environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

City Letter Carrier

United States Postal Service (USPS)
11.2021 - Current
  • Perform daily public-contact duties while delivering federal property; interact professionally with customers regarding delivery issues, address verification, and service concerns.
  • Apply federal rules, regulations, and operating procedures to ensure secure handling, accountability, and proper delivery of mail and parcels.
  • Make independent decisions in time-sensitive situations involving traffic conditions, pedestrian safety, weather hazards, and route adjustments.
  • Observe surroundings for safety risks and suspicious conditions; take corrective action and report incidents in accordance with established procedures.
  • Accurately document delivery exceptions, safety concerns, and operational data using USPS systems and written reports.
  • Operate government vehicles in congested urban environments while maintaining compliance with defensive driving and safety standards.

Supervisor: Available upon request

May we contact your supervisor?: Yes

Driver Instructor

Felipe's Truck Driving School
02.2025 - 07.2025
  • Instructed and evaluated adult students in safety-sensitive driving operations within live traffic environments.
  • Enforced state driving laws, school policies, and safety standards; corrected unsafe behaviors in real time to prevent accidents.
  • Communicated instructions clearly and calmly under pressure while maintaining control of potentially hazardous situations.
  • Assessed student readiness for DMV examinations by observing performance, applying rules, and documenting evaluations.
  • Maintained responsibility for passenger safety and vehicle control during instructional and evaluation sessions.

Supervisor: Available upon request

May we contact your supervisor?: Yes

Education

High School Diploma -

University City High School
San Diego, CA
06-2008

Coursework toward Bachelor's pathway - Global Studies

Grossmont College
El Cajon, CA
06-2026

Skills

  • Public interaction, rule and procedure application, decision-making under pressure, observation and risk assessment, safety enforcement, accurate documentation, independent work, defensive driving

Certification

Commercial Driver License (CDL) – Class A, State of California
(Valid / No restrictions)

Languages

Spanish — Native
English — Fluent

Timeline

Driver Instructor

Felipe's Truck Driving School
02.2025 - 07.2025

City Letter Carrier

United States Postal Service (USPS)
11.2021 - Current

High School Diploma -

University City High School

Coursework toward Bachelor's pathway - Global Studies

Grossmont College