Work Preference
Summary
Overview
Work History
Education
Skills
OfficeManager
Thomas Smith
Open To Work

Thomas Smith

Human Resource Generalist
Brooklyn,NY

Work Preference

Work Type

Full Time

Location Preference

RemoteHybrid

Summary

Versatile HR Generalist with extensive experience supporting full-cycle recruiting, onboarding, employee relations, and HR operations. Known for strong communication, problem-solving, and organizational skills. Adept at managing leave administration, unemployment claims, payroll coordination, and HRIS updates with accuracy and confidentiality. Proven ability to train staff, streamline processes, and support organizational goals.

Overview

9
9
years of professional experience

Work History

Human Resource Generalist

NYC School Support Services
New York, NY
04.2017 - 01.2026
  • Review applications and resumes to identify qualified candidates for open positions.
  • Post job vacancies to internal and external platforms to attract diverse applicants.
  • Conduct individual and group interviews; deliver company orientation and policy overview.
  • Coordinate background checks and fingerprinting processing for new hires.
  • Assist new employees with onboarding documentation, I-9, EEO, W-2, and offer letters.
  • Train new hires on HR systems, benefits, recruiting processes, and operational procedures.
  • Enter and maintain confidential personnel data in the HRIS with accuracy.
  • Update employee status changes (hire, suspension, termination, reinstatement) based on research and documentation.
  • Manage Workers’ Compensation, Disability, FMLA, and Paid Family Leave claims.
  • Process unemployment claims and respond to agency inquiries.
  • Support payroll processing and resolve payroll issues in collaboration with staff.
  • Respond to daily email and phone inquiries from applicants, employees, union representative, and managers, providing guidance and problem resolution via Salesforce.

Project Coordinator

Larsen & Ruggiero Mechanical
Staten Island, NY
01.2017 - 04.2017
  • Coordinated project timelines and communication between vendors and internal teams.
  • Trained new employees on company processes and operational systems.
  • Provided client support using strong active listening and customer service skills.

Education

Bachelor of Arts - Criminology

John Jay College of Criminal Justice
New York, NY
01.2016

Associate of Arts - Liberal Arts

College of Staten Island
Staten Island, NY
01.2013

Skills

  • Recruiting & Interviewing (Group & Individual)
  • Onboarding & Training
  • Employee Relations
  • Leave Administration (WC, Disability, FMLA, PFL)
  • Unemployment Claims Processing
  • Benefits Administration
  • HRIS Systems: ADP, Epay
  • Payroll Coordination
  • Project Coordination