Thomas Snyder
West Mifflin,PA
Summary
Well-trained professional with exemplary safe driving skills and strong work ethic. Confident Bus Operator with goals to provide passengers with safe, enjoyable trips. Experience working set daily routes and special charter trips.
Overview
25
25
years of professional experience
Work History
Bus Operator
Pittsburgh Regional Transit
Pittsburgh, PA
01.1999 - 04.2024
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Accepted and processed fares.
- Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
- Maintained full understanding of local roads and traffic patterns.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
Education
None - Accounting
Slippery Rock University of Pennsylvania
Slippery Rock, PAAssociates - Electronics
Gateway Technical Institute
Pittsburgh, PA08.1995
General -
Pittsburgh Carrick High School
Pittsburgh, PA06.1988
Skills
- Clean Driving Record
- Vehicle Inspection
- Fuel Efficiency
- Defensive Driving
- Wheelchair support
- Weather Conditions Adaptation
- Vehicle Maintenance
- Traffic laws compliance
- Safe Driving Practices
- Effective communication skills
- Safe driving skills
- Customer relations skills
- Passenger Assistance
- Route Navigation
- Incident Reporting
Timeline
Bus Operator
Pittsburgh Regional Transit
01.1999 - 04.2024
None - Accounting
Slippery Rock University of Pennsylvania
Associates - Electronics
Gateway Technical Institute
General -
Pittsburgh Carrick High School