Summary
Overview
Work History
Education
Skills
Music, nature, gaming, spending time with loved ones
Timeline
Generic

Thomas Stuckey

Cypress,TX

Summary

Proven to enhance customer satisfaction and efficiency, my tenure at Billiard Factory showcased my adeptness in equipment installation and a commitment to safety practices. Leveraging strong multitasking abilities and a positive attitude, I excel in fast-paced environments, consistently delivering quality service and fostering excellent customer relations.

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

11
11
years of professional experience

Work History

Installer

Billiard Factory
04.2015 - Current
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
  • Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
  • Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
  • Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
  • Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
  • Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
  • Managed maintenance activities, supervised staff, and inspected equipment.

Bartender

Applebees
01.2014 - 03.2015
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Server

Bonsai Fusion
10.2013 - 01.2014
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

GED -

Cy-Fair High School
Cypress, TX
05.2013

Skills

  • Attention to Detail
  • Time Management
  • Positive Attitude
  • Power Tool Operation
  • Following safety practices
  • Customer Satisfaction
  • Equipment Installation
  • Pre-installation Site Prep
  • Equipment Operation
  • Customer Relations
  • Troubleshooting and testing
  • Quality Checks
  • Strong multitasking
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Patience and Tolerance
  • Cleanliness and hygiene
  • Responsible Alcohol Service

Music, nature, gaming, spending time with loved ones

I have been playing instruments since a child, given almost everyone in my family can play some type of instrument. Music became a fun and productive outlet. Whether I'm listening to it or attempting to make music, I've always been passionate about it. I love nature and local plants and wildlife, a hobby of mine is to identify plants in parks and on trails. Gaming is a great stress relief for myself, and allows me to spend time with those I normally could not due to distance.

Timeline

Installer

Billiard Factory
04.2015 - Current

Bartender

Applebees
01.2014 - 03.2015

Server

Bonsai Fusion
10.2013 - 01.2014

GED -

Cy-Fair High School

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Thomas Stuckey