Summary
Overview
Work History
Education
Skills
Timeline

Thomas Sullivan

Darryl Waltrip
Franklin,Tennessee
14
years of professional experience

Dependable administrative support and customer service professional with 12+ years of experience. Skilled in Excel, data entry, office organization, and professional communication, with a strong record of accuracy, teamwork, and reliability in fast-paced environments.

Work History

Administrative Support CSR

4 Years 4 Months
Darryl Waltrip | Franklin , TN | 07.2022 - Current
  • Dependable, customer-focused professional with 12+ years of experience in customer service, retail operations, and administrative support in fast-paced business environments.
  • Assisted customers by managing daily responsibilities, ensuring accuracy in transactions, and supporting team operations.
  • Demonstrated strong work ethic, professionalism, and attention to detail while committing to long-term employment and seeking to contribute skills as administrative assistant with In-N-Out Burger.

Core Skills: Administrative and Office Support

Customer Service and Relationship Building, Data Entry and Recordkeeping, Document and Organization and Processing, Professional Communication, Time Management and Multitasking, Teamworking and Collaboration, Adaptability in Fast-Paced Environments, Reliability and Accountability.

Customer Service/Retail Operations Specialist

10 Years 1 Month
Publix Supermarkets | Franklin , TN | 04.2013 - 05.2023
  • Accumulated over 10 years of experience with a respected company, starting employment at age 15.
  • Developed strong customer service and communication skills while assisting customers in a fast-paced retail environment.
  • Supported daily store operations while maintaining an organized, customer-friendly environment.
  • Worked collaboratively with coworkers and management to meet operational needs.
  • Learned to manage competing priorities while maintaining accuracy, efficiency, and a positive attitude.
  • Exhibited responsibility, consistency, and commitment through long-term employment.
  • Developed a strong foundation in professionalism, punctuality, teamwork, and customer satisfaction.

Education

- Cum Laude Graduation

Franklin Christian Academy | Franklin, TN | 05-2014

Associate of Arts

Columbia State Community College | Franklin TN | 10-2026
  • Cum Laude Franklin Christian Academy
  • Business Associates Degree working on online
  • May 23-2014 - Honor Roll

Skills

Administrative support
Customer service
Data entry
Records management
Office organization
Microsoft Excel
Microsoft Word
Google Suite
Computer Skills
Sales Coordination
Team collaboration
Professional communication
Relationship Management
Leadership Experience

Timeline

Administrative Support CSR

Darryl Waltrip
07.2022 - CurrentRead More

Customer Service/Retail Operations Specialist

Publix Supermarkets
04.2013 - 05.2023Read More

Franklin Christian Academy

from Cum Laude Graduation
Read More

Columbia State Community College

Associate of Arts
Read More
Thomas Sullivan