Accomplished Security Manager with 35+ years of Law Enforcement / Security experience.
Overview
45
45
years of professional experience
1
1
Certification
Work History
SECURITY SHIFT MANAGER
VIRGIN HOTEL AND CASINO
12.2024 - Current
Conducted regular security audits, identifying vulnerabilities and implementing corrective measures.
Review, correct and ensure follow-up on security incident reports.
Established rapport with patrons, fostering a safe and welcoming environment throughout the property.
Streamlined shift operations by developing and enforcing clear policies and procedures.
Maintained strict confidentiality regarding sensitive information obtained as part of daily responsibilities.
Provided exceptional customer service by addressing inquiries from clients or visitors promptly and courteously.
SECURITY MANAGER / INVESTIGATIONS MANAGER
TROPICANA RESORT & CASINO
12.2011 - 06.2024
Managed a team of Security personnel to include Shift Managers, Supervisors, and Field Training Officers, providing regular training for improved performance and professional growth.
Submitted documentation for weekly payroll, managed schedules, and enforced policies.
Coordinated with law enforcement and emergency responders during critical incidents, minimizing impact and ensuring swift resolution.
Conducted thorough background checks on Vendors, Independent Agents, potential high level Customers (KYC), and potential hires.
Delivered concise briefings on ongoing investigations to executive leadership teams which informed strategic decision-making processes.
SECURITY MANAGER
PRIMM RESORT & CASINO
11.2010 - 11.2011
Oversaw team of security officers and managed scheduling and performance evaluations.
Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
SECURITY OFFICER / INVESTIGATOR
PLANET HOLLYWOOD RESORT & CASINO
08.2008 - 11.2010
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Conducted thorough background checks on potential hires and Vendors.
FEDERAL COURT SECURITY OFFICER
AKAL SECURITY, INC.
07.2005 - 08.2008
Worked in conjunction with the United States Marshals Service to provide security and access control of the Lloyd D George Federal Building.
Maintained order within the courthouse by addressing disruptive behavior promptly and professionally.
Prevented unauthorized access to restricted areas by closely monitoring entrances and exits throughout the courthouse complex.
Conducted routine patrols of the courthouse premises to deter criminal activity and ensure a safe environment for all occupants.
Screened persons, vehicles mail correspondences / packages entering courthouse using magnetometers, x-ray machines, explosive detection equipment and physical inspection.
ASSISTANT SUPERINTENDENT
PARDEE HOMES
03.2005 - 07.2005
Developed strong relationships with subcontractors, fostering collaboration and smooth coordination of work efforts.
Reviewed plans and inspected ongoing construction to keep work in line with project goals.
Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
SECURITY OFFICER & DISPATCHER
MANDALAY BAY RESORTS INTERNATIONAL
03.2003 - 03.2005
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
LEAD DETECTIVE
CLEVELAND POLICE DEPARTMENT
06.1981 - 03.2002
Patrol Officer 1981- 1987
Efficiently resolved conflicts between citizens through mediation, helping to prevent escalation into more serious incidents.
Collaborated with other first responders during emergency situations, sharing information and resources to ensure public safety.
Engaged in self-initiated enforcement actions such as traffic stops or pedestrian checks, ensuring compliance with local laws and ordinances.
Special Weapon And Tactics (full time Team Member) 1987- 1996
Responded swiftly to high-stakes situations including hostage rescue missions, barricaded subjects, active shooter incidents, and high-risk search warrants execution.
Supported narcotics investigations through coordinated raids targeting drug distribution networks leading to arrests and seizure of illegal substances.
Maintained a high level of physical fitness and marksmanship skills, contributing to overall team readiness for critical incidents.
Intelligence/Organized Crime Bureau 1996 - 2003
Interviewed suspects and witnesses using skilled interrogation techniques for gathering crucial information related to investigations.
Wrote detailed reports outlining case findings for internal files and legal purposes.
Obtained and served search warrants related to ongoing cases.
Prioritized multiple active cases efficiently by continually reassessing urgency levels based on emerging factors such as public safety concerns or new leads.
Education
Homeland Security Training
Federal Law Enforcement Training Center (FLETC)
Brunswick, GA
Post Blast Investigation Techniques
Federal Law Enforcement Training Center (FLETC)
Glencoe, GA
POST Certification
Cleveland Police Academy
Cleveland, OH
General Studies
Cuyahoga Community College
Cleveland, OH
High School Diploma -
Collinwood High School
Cleveland, OH
Skills
HR internal investigations and report writing
Investigation techniques to include covert audio and video installation
Microsoft Office 365
Compliance backgrounds Vendors, KYC, Independent Agents, and HR applicants
Firearms and Active Shooter Training and experience
Emergency Response and Management
Physical Security and Event Staffing
Company risk management
POST Certification Cleveland, Ohio Police Department
Certification
Firearms CCW Permit
FLETC - Post Blast Explosive Investigation Techniques