Thomas Tae
Lomita,CA
Summary
Detail-oriented Information Security Analyst knowledgeable in risk management and ranges of vulnerabilities and threats, able to collaborate and communicate in fast-paced and challenging environments where accuracy is key.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Sushi Delight
01.2020 - Current
- Flexibly adapt and concurrently respond to 4-5 customer table requests, to changes in orders and work schedules, and to food readiness.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Coordinate with kitchen staff to comply with health and safety protocols to maintain sanitary environments.
- Train over 15 junior colleagues in standard practices and procedures in a shadow training program.
- Stay organized with restocking, refilling, cashier closings, and reservations.
Exhibitor Services Representative
Hyundai Mobis
01.2020 - 01.2020
- Managed exhibition logistics, including effectively communicating with fellow exhibitors about event-related information, guidelines, and deadlines as well as coordinating storage and transportation of exhibited materials and products
- Ensured delivery of exceptional customer service to every attendee with extensive knowledge of offered products and services and addressed their inquiries, concerns, and needs in a professional manner to create a welcoming experience.
Server
Chon Dak
10.2018 - 06.2019
- Provided End-to-End dining service from managing reservations, seat arrangements, and arrangement of packing to-go orders while serving 5-8 tables
- Maintained up-to-date knowledge of the menu and specials of the day to proactively recommend to customers to promote excellent dining experiences.
- Readily fulfilled the owner's request to cover service for the newly expanded secondary business as needed.
- Maintained order efficiency and accuracy through clear communication with kitchen staff.
Engineering Intern
Holiday Inn
09.2016 - 12.2016
- Maintained the best condition of the hotel at all times by ensuring guest room fixtures, furniture, and accessories are fully functional, and by conducting preventative tool and equipment maintenance against high-quality health and safety standards and regulations based on outlined schedules
- Performed repair work through installation, calibration, and testing of engineering system.
- Attentively communicated, documented, and addressed concerns raised by employees and guests to the front desk.
Education
Bachelor of Business Administration - Computer Information System
California State Polytechnic University, Pomona
Pomona, CA12.2023
Skills
- Data-driven Analytical Problem-Solving skills with Excel Macros
- Python
- Linux
- AWS
- Azure Cloud
Certification
CompTIA A+ 220-1101
AWS Certified Cloud Practitioner CLF-C01
Azure Fundamentals AZ-900
Timeline
Server
Sushi Delight
01.2020 - Current
Exhibitor Services Representative
Hyundai Mobis
01.2020 - 01.2020
Server
Chon Dak
10.2018 - 06.2019
Engineering Intern
Holiday Inn
09.2016 - 12.2016
Bachelor of Business Administration - Computer Information System
California State Polytechnic University, Pomona
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