Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Thomas Todd

York,SC

Summary

Tech-savvy Data Center Operator experienced with technical backups, tracking and reporting infrastructure findings to promote high levels of stability and data availability. Self-motivated professional comfortable taking initiative and working independently on software projects. Resourceful problem-solver that effectively meets time-sensitive deadlines. Dedicated Data Center Operator with 15 years of experience providing front line support to IT environments. Technological aptitude for troubleshooting network issues and implementing new concepts. Concentrated strengths include configuring network operations and explaining complex solutions to non-IT users.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Data Center Operator 2

Compass Group USA
01.2008 - Current
  • Regularly referenced reports or system operations, task lists, problems and resolution updates.
  • Maintained knowledge of [AWS Dashboard] and [Microsoft] monitoring tools.
  • Collected and reported technical metrics to identify improvement opportunities.
  • Resolved processing errors interfering with service level goals for uptime and data integrity.
  • Monitored Job Processing programs and software for issues with IT storage conditions.
  • Provided network operations support when monitoring issues occurred unexpectedly.
  • Coordinated comprehensive testing of applications, hardware and software infrastructures.
  • Active Directory to provide customer support, identify clients and submit incident reports.
  • Annually conducted business continuity procedure testing to prepare for unplanned emergencies and test contingency plans.
  • Worked with support teams to troubleshoot outages and IT issues in data centers.

Cold Form Machine Operator

Danaher Corporation
01.1997 - 01.2008
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated machining equipment safely with team of operators.
  • Operated multiple machines simultaneously to meet production requirements.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Replenished materials and supplies as needed to maintain production.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Maintained equipment performance by lubricating and cleaning components.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Kept detailed production records and identified hold-ups.
  • Used precision measuring tools, micrometers and calipers to meet required product specifications.
  • Managed and monitored processes and machine systems by observing readings on control boards.
  • Quickly shut down equipment in emergency situations following protocols.
  • Monitored compliance with plant procedures, safety and sanitation protocols as well as government regulation.

Education

High School Diploma -

Ashbrook High School
Gastonia, NC
06.1987

Skills

  • Power Distribution Management
  • Database Administration
  • Backup Management
  • Operating System Administration
  • Structured Cabling
  • Team Collaboration
  • Network Troubleshooting
  • Incident Management
  • Customer Support
  • System Monitoring
  • Disaster Recovery
  • Data Center Infrastructure
  • Change Management

Certification

  • Certified Automics/UC4 Admin, Compass Group - 2009-2011. My Company outsourced in 2011. Transferred to Data Center Operator. Build jobs and schedule in SAP.

Timeline

Data Center Operator 2

Compass Group USA
01.2008 - Current

Cold Form Machine Operator

Danaher Corporation
01.1997 - 01.2008

High School Diploma -

Ashbrook High School

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Thomas Todd