Thomas Tomlinson
Pueblo,CO
Summary
Proven track record in enhancing customer satisfaction and streamlining service operations from Mattison's 41 to Chef Rolf's, demonstrating exceptional multitasking and guest relations skills. Expert in food handling and POS system operations, significantly reducing order errors and improving service efficiency without compromising quality. Maintaining a balance between fine service and upgrading sales.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Food Server
Chef Rolf's New Florida Kitchen
2019.10 - 2023.02
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
Food Server
Saltwater Cafe
2012.11 - 2019.07
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Cultivated warm relationships with regular customers.
Head Food Runner
Mattison's 41
2008.09 - 2012.05
- Actively participated in regular staff meetings where feedback was shared regarding service improvements and important updates, resulting in a more cohesive food running team.
- Upheld strict hygiene standards by adhering to proper handwashing practices and utilizing clean serving utensils when delivering dishes from the kitchen to tableside guests.
- Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
- Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
Education
AA
State College of Florida
Venice, FL05.2017
High School Diploma -
Lemon Bay Highschool
Englewood, FL05.1999
Skills
- Cash Handling
- Food handling
- Table Setting
- Guest Relations
- Order Accuracy
- POS system operations
Certification
- ServSafe Alcohol Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Food Server
Chef Rolf's New Florida Kitchen
2019.10 - 2023.02
Food Server
Saltwater Cafe
2012.11 - 2019.07
Head Food Runner
Mattison's 41
2008.09 - 2012.05
AA
State College of Florida
High School Diploma -
Lemon Bay Highschool
- ServSafe Alcohol Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
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