Hi, I’m
Thomas Truszkowski
Levittown,PA
Summary
High-performing professional with substantial experience developing and implementing safety.
Professional Bartender with extensive knowledge and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
2025
years of professional experience
Work History
Vans Vf Inc
Store Manager
03.2017 - Current
Job overview
- Established positive work environment by fostering open communication and promoting teamwork among employees.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
- Conducted thorough accident investigations to identify root causes and prevent future occurrences.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Electric Factory
Bar Tender
01.2010 - Current
Job overview
- Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Mentored junior team members in effective tender writing techniques, enhancing overall team performance.
- Strengthened relationships with clients through regular communication during tender process, fostering trust and confidence in our services.
- Led safety meetings, fostering culture of safety and compliance among peers.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Delawear Water River Front
Bartender
2014 - Current (10 years & 9 months)
Job overview
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Foolery's Bar and Grill
Bar Tender/ Manager
10.2010 - 07.2017
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
- Reduced accident rates through proactive hazard identification, analysis, and mitigation strategies.
Zumiez
Store Manager
10.2014 - 03.2017
Job overview
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Led safety meetings, fostering culture of safety and compliance among peers.
- Led development of safety protocols to minimize workplace accidents, significantly improving overall safety.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
Archbishop Ryan , Philadelphia, PA
High School Diploma
06.1998
Skills
- Customer Service
- Problem-Solving
- Maintaining safety
- Strong multitasking
- Highly reliable
- Team player attitude
- Clear and effective communication
- Complex Problem-Solving
- Team training and development
- Customer Relations
- Customer Service Management
Timeline
Store Manager
Vans Vf Inc
03.2017 - Current
Store Manager
Zumiez
10.2014 - 03.2017
Bar Tender/ Manager
Foolery's Bar and Grill
10.2010 - 07.2017
Bar Tender
Electric Factory
01.2010 - Current
Bartender
Delawear Water River Front
2014 - Current (10 years & 9 months)
Archbishop Ryan
High School Diploma
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