Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Ungashick

Grafton,OH

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Owner/Operator

Ungashick Lawn Care, LLC
01.2019 - Current
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.

Lawn Care Technician

Meehan's Lawn Service
08.2017 - 01.2019
  • Enhanced lawn health by implementing customized care plans and treating specific issues such as weeds, pests, and diseases.
  • Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
  • Reduced callbacks by ensuring thorough completion of all assigned tasks, such as weed control and fertilizer.
  • Streamlined operations by maintaining equipment in optimal working condition, minimizing downtime for repairs.
  • Educated clients on best practices for maintaining their lawns between service visits.
  • Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
  • Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.

Delivery Driver

Schwan's Home Service
03.2015 - 03.2016
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Internet Support

Centurylink
12.2008 - 02.2015
  • Enhanced customer satisfaction by promptly addressing internet-related issues and providing efficient solutions.
  • Streamlined support processes for quicker issue resolution, improving overall customer experience.
  • Assisted customers with troubleshooting steps, effectively resolving connectivity problems and reducing call times.
  • Developed a comprehensive knowledge of company products and services to provide accurate information to customers.
  • Provided exceptional customer service by maintaining a positive attitude and empathetic approach during all interactions.
  • Managed high call volumes while maintaining a professional demeanor, ensuring all customers received timely assistance.
  • Resolved technical issues through remote access, minimizing downtime for users experiencing difficulties.

Education

No Degree - Computer Informational Technologies

Tiffin University
Tiffin, OH

Skills

  • Personnel Management
  • Operational Reporting
  • Sales Negotiation
  • Operations Management
  • Operations Oversight
  • Marketing Strategy Development
  • Negotiation

Timeline

Owner/Operator

Ungashick Lawn Care, LLC
01.2019 - Current

Lawn Care Technician

Meehan's Lawn Service
08.2017 - 01.2019

Delivery Driver

Schwan's Home Service
03.2015 - 03.2016

Internet Support

Centurylink
12.2008 - 02.2015

No Degree - Computer Informational Technologies

Tiffin University

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Thomas Ungashick