Thomas Veit
Bar Manager
Bellmawr,NJ
Summary
Dynamic bar manager with proven expertise in mixology and customer relations, successfully fostering loyalty at Bourbon & Brews. Skilled in team leadership and staff training, I enhanced service standards and resolved conflicts effectively, driving repeat business and creating a vibrant atmosphere. Recognized for innovative marketing initiatives that boosted revenue.
Overview
13
13
years of professional experience
Work History
Bar Manager
Bourbon & Brews
03.2019 - 11.2023
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Closed out cash register and prepared cashier report at close of business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Collaborated with kitchen team for seamless integration of food and beverage offerings.
Bartender
Adelphia Restaurant & Lounge
11.2014 - 02.2019
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Increased revenue with creative marketing initiatives and promotional events.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Bar Manager/ Bartender
Filomena Ristorante
08.2010 - 10.2014
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Closed out cash register and prepared cashier report at close of business.
- Mentored and trained staff members to ensure exceptional customer service standards.
Education
College Preparation
Triton Regional High School
Runnemede, NJ06.1982
Skills
Bar management
Restaurant management
Supervisory experience
Customer relations
Relationship building
Customer relationship building
Mixology expertise
Team leadership
Staff training
Issue resolution
Timeline
Bar Manager
Bourbon & Brews
03.2019 - 11.2023
Bartender
Adelphia Restaurant & Lounge
11.2014 - 02.2019
Bar Manager/ Bartender
Filomena Ristorante
08.2010 - 10.2014
College Preparation
Triton Regional High School