Thomas Veit
Bar Manager
Bellmawr,NJ
Summary
Dynamic bar manager with proven expertise in mixology and customer relations, successfully fostering loyalty at Bourbon & Brews. Skilled in team leadership and staff training, I enhanced service standards and resolved conflicts effectively, driving repeat business and creating a vibrant atmosphere. Recognized for innovative marketing initiatives that boosted revenue.
Overview
13
13
years of professional experience
Work History
Bar Manager
Bourbon & Brews
03.2019 - 11.2023
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Closed out cash register and prepared cashier report at close of business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Collaborated with kitchen team for seamless integration of food and beverage offerings.
Bartender
Adelphia Restaurant & Lounge
11.2014 - 02.2019
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Increased revenue with creative marketing initiatives and promotional events.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Bar Manager/ Bartender
Filomena Ristorante
08.2010 - 10.2014
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Closed out cash register and prepared cashier report at close of business.
- Mentored and trained staff members to ensure exceptional customer service standards.
Education
College Preparation
Triton Regional High School
Runnemede, NJ06.1982
Skills
Bar management
Timeline
Bar Manager
Bourbon & Brews
03.2019 - 11.2023
Bartender
Adelphia Restaurant & Lounge
11.2014 - 02.2019
Bar Manager/ Bartender
Filomena Ristorante
08.2010 - 10.2014
College Preparation
Triton Regional High School
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