Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thomas Wallace

Easton,MD

Summary

Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Cosmetologist

Self Employed
01.2023 - Current
  • Provided personalized consultations to assess client needs and preferences.
  • Maintained cleanliness and organization of workstations to ensure a safe environment.
  • Learned to operate salon equipment and tools effectively for diverse beauty services.
  • Built rapport with clients to encourage repeat visits and referrals through excellent service.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.

Cosmetologist

All About Hair
12.2022 - 12.2022
  • Supported team members during peak hours to manage customer flow efficiently.
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
  • Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
  • Developed new techniques to improve appearance of customer and provide different looks.

Food Preparation Worker

Ruby Tuesday Restaurant
05.2022 - 09.2022
  • Prepared and assembled ingredients according to standardized recipes and production schedules.
  • Operated kitchen equipment safely, ensuring compliance with food safety regulations.
  • Maintained cleanliness and organization of food preparation areas, contributing to a hygienic work environment.
  • Collaborated with team members to streamline food prep processes and improve efficiency during peak hours.
  • Monitored cooking times and temperatures, ensuring consistency in product quality and safety compliance.
  • Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.

Janitor

Walmart
08.2021 - 02.2022
  • Maintained cleanliness and sanitation standards across all facilities.
  • Operated industrial cleaning equipment to ensure efficient surface maintenance.
  • Collaborated with team members to optimize cleaning workflows and efficiency.
  • Responded promptly to urgent cleaning requests, maintaining high service standards.
  • Kept building spaces premises clean inside and outside.

Cosmetologist

Great Clips
02.2020 - 09.2020
  • Demonstrated product knowledge by recommending appropriate beauty products based on individual needs.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Conducted detailed client consultations to understand their style preferences, ensuring tailored services for each individual.
  • Ensured compliance with all regulatory health and safety standards, preserving salon's reputation and client trust.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Cosmetologist

Regis Corporation
02.2013 - 12.2018
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Mentored junior cosmetologists on best practices within the industry ensuring consistency in quality across the team.

Education

High School Diploma -

Arundle High School
Gambrills, MD
06-2002

Skills

  • Licensed cosmetologist
  • Social skills
  • Friendly communication
  • Active listening
  • Clear communication
  • Customer consultation

Certification

  • Licensed Cosmetologist since 2011

Timeline

Cosmetologist

Self Employed
01.2023 - Current

Cosmetologist

All About Hair
12.2022 - 12.2022

Food Preparation Worker

Ruby Tuesday Restaurant
05.2022 - 09.2022

Janitor

Walmart
08.2021 - 02.2022

Cosmetologist

Great Clips
02.2020 - 09.2020

Cosmetologist

Regis Corporation
02.2013 - 12.2018

High School Diploma -

Arundle High School

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