Thomas Walsh
Alexandria,IN
Summary
Dynamic Public Adjuster with a proven track record at excelling in claim investigations and property valuation. Recognized for assertive negotiation skills, achieving favorable settlements and enhancing client satisfaction. Committed to continuous improvement, leveraging attention to detail to streamline processes and drive successful outcomes in high-pressure environments.
Experienced with property damage assessment and settlement negotiation. Utilizes detailed documentation and effective client communication to support claim processes. Knowledge of fostering team collaboration and adapting to dynamic environments.
Public adjusting professional with proven track record in property damage assessment and settlement negotiation. Known for fostering team collaboration and achieving results in dynamic environment. Adept at detailed documentation and client communication, ensuring thorough and accurate claim processing.
Overview
65
65
years of professional experience
1
1
Certification
Work History
Public Adjuster
Self-employeed
01.2002 - Current
- Maximized client satisfaction by acting as a liaison between policyholders and insurance companies.
- Streamlined communication between all parties involved in the claims process, ensuring accurate information exchange and swift resolution times.
- Coordinated with contractors, engineers, and other experts to accurately assess property damage values for each case.
- Actively participated in industry conferences and training events to continually improve knowledge and skills as a Public Adjuster professional.
- Evaluated proposed settlement offers from insurance companies against actual losses sustained to ensure fair compensation for clients.
- Mentored junior adjusters on effective strategies for negotiating settlements with insurance carriers, contributing to overall team success rates in resolving cases favorably for clients.
- Increased claim resolutions through skillful negotiation with insurers on behalf of policyholders.
- Improved efficiency in claims management processes by implementing organizational systems and leveraging technology, resulting in reduced claim resolution times for clients.
- Investigated property damage claims, resulting in accurate assessments of losses and timely processing of claims.
- Managed a high volume of claims simultaneously, prioritizing tasks to meet deadlines while maintaining accuracy.
Independent Insurance Adjuster
Self-employeed
01.1994 - Current
- Identified opportunities for subrogation and pursued recoveries to minimize loss exposure for insurance carriers.
- Evaluated policy coverage details using advanced analytical skills to determine appropriate payout amounts accurately without overpayment or underpayment issues arising later on down the line between parties involved within an incident report scenario contextually relevant towards each unique situation encountered daily basis when working as an Independent Insurance Adjuster representing various companies across different states nationwide USA region specific locations accordingly so forth thus far henceforth moving forward hereafter going onwards prior past experience wise speaking terms.
- Collaborated with insurance carriers, agents, and policyholders to gather necessary information for accurate claim assessments.
- Attended industry conferences to stay current on emerging trends in the field of insurance adjusting, fostering continuous improvement in my work methods.
Business Owner/Contractor
Mid-America Solar Heat and Construction Inc.
01.1975 - 01.2006
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Executive Vice President
The Glove Corporation/Protect Inc. and Worth Racing Apparel
03.1990 - 09.1993
- Positioned company as industry leader, participating in key conferences and contributing to influential publications.
- Set sound employee health policies in place and worked with HR department to maintain healthy work environment for employees.
- Fostered culture of innovation, encouraging development and implementation of new business strategies.
- Negotiated favorable terms on contracts with suppliers and customers alike, resulting in significant cost savings for the organization over time.
- Implemented cutting-edge technology solutions to streamline workflow processes, enhance internal communication channels, and support data-driven decision-making capabilities across teams.
- Directed development of new product line, meeting market demand and diversifying company offerings.
- Expanded market share through targeted customer acquisition campaigns and strategic partnerships with key industry influencers.
- Spearheaded organizational change management efforts, leading to enhanced employee engagement and productivity.
- Implemented cost-saving measures through careful financial analysis and budget management, positively impacting overall profitability.
- Provided executive leadership during mergers and acquisitions, ensuring seamless integration while maintaining operational excellence.
- Strengthened stakeholder relationships, organizing regular update meetings and feedback sessions.
Life, Health, and Casualty Sales
Bankers Life Insurance Company Of America
01.1980 - 02.1987
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales Closer
Indiana Aluminum Co.
03.1969 - 03.1974
- Expanded market reach by identifying and targeting new business opportunities.
- Delivered customized product demonstrations that showcased features relevant to each client''s specific needs, increasing conversion rates.
- Improved negotiation skills by consistently practicing and refining techniques, resulting in a higher percentage of closed deals.
- Contributed ideas during strategy meetings that helped improve overall company performance in key areas such as lead generation, pipeline management, and deal closure rates.
U.S. Army
U.S. Government Department of Defense/War
04.1961 - 08.1967
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
Education
No Degree - Acting, Singing, Dancing
American Academy of Dramatic Arts
New York, NY02-1968
Associate of Science - General Studies
Ball State University
Muncie, INSkills
- Building expertise
- Experience in insurance sales
- Assertiveness
- Property valuation
- Claim investigation expertise
- Legal compliance awareness
- Claims investigation
- Attention to detail
Affiliations
*FAPIA, Florida Association of Public Insurance
Adjusters
*Fraternal Order of the Knights of Columbus
*Veterans of Foreign Wars
*American Legion
*AMVETS
*DAV, Disabled American Veterans
*Past Representative of Military Affairs for Gulf
County Florida and Tyndall Air Force Base
Certification
Certified Insurance Appraiser
Certifies Insurance Umpire
Registered General Contractor
Public Adjuster Licenses:
Indiana 352252
Florida A31224
Timeline
Public Adjuster
Self-employeed
01.2002 - Current
Independent Insurance Adjuster
Self-employeed
01.1994 - Current
Executive Vice President
The Glove Corporation/Protect Inc. and Worth Racing Apparel
03.1990 - 09.1993
Life, Health, and Casualty Sales
Bankers Life Insurance Company Of America
01.1980 - 02.1987
Business Owner/Contractor
Mid-America Solar Heat and Construction Inc.
01.1975 - 01.2006
No Degree - Acting, Singing, Dancing
American Academy of Dramatic Arts
Associate of Science - General Studies
Ball State University
Sales Closer
Indiana Aluminum Co.
03.1969 - 03.1974
U.S. Army
U.S. Government Department of Defense/War
04.1961 - 08.1967