Thomas Werbeckes
Reno,NV
Summary
A dynamic leader with a proven track record at Dolan Dodge Ram, I excel in motivating teams to surpass objectives through effective goal-setting and performance tracking. Expert in sales development and coaching, I significantly enhanced customer satisfaction and profitability. Skilled in leadership and strategic pricing, my approach ensures competitive edge and client contentment.
Overview
31
31
years of professional experience
Work History
General Sales Manager
Dolan Dodge Ram
04.2018 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
Mortgage Loan Officer
Finance of America Mortgage
11.2016 - 04.2018
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
General Sales Manager
Dolan Autogroup
04.1994 - 09.2016
Education
Bachelor Of Arts - General Studies
University of Nevada
Reno, NV06.1992
Skills
- Leadership and team building
- Employee motivation
- Team development
- Sales development
- Profitability improvement
- Sales leadership
- Training and coaching
Accomplishments
Inducted into the University of Nevada football Hall of Fame.
Timeline
General Sales Manager
Dolan Dodge Ram
04.2018 - Current
Mortgage Loan Officer
Finance of America Mortgage
11.2016 - 04.2018
General Sales Manager
Dolan Autogroup
04.1994 - 09.2016
Bachelor Of Arts - General Studies
University of Nevada
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