Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Whitearm-Star

Seattle,WA

Summary

Energetic and reliable well-trained and excelling in high-end merchandise environments. Proven performer able to leverage superior communication and relationship-building strengths to increase and retain long-term customers And clients.

Overview

10
10
years of professional experience

Work History

Valet Runner

Muckleshoot Casino
Auburn, WA
10.2023 - Current
  • Greeted customers and provided valet service in a prompt and courteous manner.
  • Assisted customers with their luggage, packages, coats, and other items as needed.
  • Managed the flow of traffic around the property by directing cars to available spaces.
  • Operated courtesy shuttles transporting guests to and from various locations on the property grounds.
  • Performed daily vehicle inspections prior to driving or providing service for customers.
  • Maintained cleanliness of all areas used for valet operations, including lobby, driveways, and parking lots.
  • Ensured payment was collected from customers before returning keys or releasing vehicles.
  • Responded promptly to customer inquiries regarding directions, events, restaurants.
  • Accurately recorded license plate numbers and other pertinent information regarding each vehicle parked on the premises.

Stability Housing Advocate

Chief Seattle Club
Seattle, WA
01.2023 - 04.2023
  • Provided housing counseling to tenants and landlords on a variety of topics including tenant rights, landlord and tenant law, fair housing regulations, and eviction proceedings.
  • Assisted clients in completing applications for rental assistance programs and other forms of support.
  • Conducted outreach activities to educate individuals about available resources related to housing issues.
  • Developed relationships with local organizations and agencies to facilitate referrals for clients in need of additional services.
  • Maintained detailed records of all client interactions including demographic information, case notes, and outcomes.

Inventory Control Clerk

Muckleshoot Bingo
Auburn , WA
08.2022 - 01.2023
  • Managed weekly inventory and supply tracking, noting items requiring reorder.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
  • Reordered stock to replenish inventory without interruption to production
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
  • Examined large amounts, worth of money/Gaming stock daily and reported defects to Operations Manager quickly.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.

Home Health Care Provider

Muckleshoot Indian Tribe
Auburn, WA
07.2018 - 11.2021
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Provided mental and emotional support to keep clients happy and healthy.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Built positive rapport with referral sources to promote business services.
  • Monitored clients' progress to report necessary changes.
  • Administered all necessary medications as directed by care plan.

Bartender-Bar Back

Emerald Queen Hotel & Casino
Tacoma , WA
10.2014 - 06.2017
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Maintained tight financial controls with highly accurate daily registers.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Promoted products to customers to enhance bill totals with high-profit items.

Education

High School Diploma -

Renton Tech College High School Completion
Renton, WA
02-2024

Skills

  • Outstanding customer service
  • Extensive spirits knowledge
  • Health codes compliance
  • Marketing and sales experience
  • Employee training
  • Outgoing personality
  • Balancing the cash register
  • Compassionate client care
  • Client documentation
  • Administering medication
  • Knowledge of state regulations
  • Strong medical ethic
  • Healthcare billing proficiency
  • Personal and professional integrity
  • Maintaining records
  • Medical device products and services

Timeline

Valet Runner

Muckleshoot Casino
10.2023 - Current

Stability Housing Advocate

Chief Seattle Club
01.2023 - 04.2023

Inventory Control Clerk

Muckleshoot Bingo
08.2022 - 01.2023

Home Health Care Provider

Muckleshoot Indian Tribe
07.2018 - 11.2021

Bartender-Bar Back

Emerald Queen Hotel & Casino
10.2014 - 06.2017

High School Diploma -

Renton Tech College High School Completion

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Thomas Whitearm-Star