Automotive Technician
Monro Muffler Brake & Service
10.2023 - 01.2024
- Increased customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
- Streamlined repair processes by implementing efficient organization and workflow improvements.
- Maintained a safe and clean work environment, adhering to industry safety standards and regulations.
- Collaborated with other technicians to troubleshoot complex vehicle problems, resulting in faster resolution times.
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Investigated customer complaints to identify cause of malfunctions.
