JOHN L. GORSKI
Trenton,NJ
Summary
Dependable Automotive industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Motivated automotive service technician with 33 years of experience servicing foreign and domestic cars. Factory-trained certified technician and graduate of automotive technical skill. Certification in servicing brakes, electrical and electronic systems, and engine performance. Dependable Correctional Officer highly trained in facility operations, security, and control. Protects personnel and inmates from harm with consistent enforcement of regulations and safety procedures. Well-versed in emergency responses and team actions.
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
37
37
years of professional experience
Work History
Automotive Store Manager
Monro Muffler Brake & Service
06.2022 - Current
- Implemented performance-based incentives for staff members to encourage exceptional service and drive overall improvements in store results.
- Established strong relationships with suppliers, negotiating favorable pricing and delivery terms for the store.
- Monitored competitor activities within local market area to stay informed on industry trends while adapting strategies accordingly for continued success.
- Collaborated with other departments within the organization to create cohesive sales strategies that maximized company profits.
Correctional Officer
Mercer County Department of Public Safety
03.2007 - 06.2022
- Observe inmates continuously to maintain safety and enforce facility rules
- Coordinate secure and safe visitation between inmates and personal and legal contacts
- Oversee work crews covering areas such as laundry, kitchen, and roadwork
- Monitor perimeter, gates, and internal doorways through patrols and CCTV viewing
- Inspect areas and belongings regularly to locate and seize unauthorized and dangerous items
- Handle the distribution of commissary purchases and other items to the prison population
- Follow the proper procedures at all times to protect both inmates and staff
- Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes
- Maintain expertise in less-lethal weaponry to keep the peace between sometimes violent inmates
- Screen incoming visitors to assess their clothing, remove unauthorized items and verify identities
- Monitor CCTV feeds in master control room to keep close eye on all areas of person
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Automotive Service Technician
Sears Automotive
03.1990 - 03.2019
- Replaced significant components such as transmissions, brake systems, and suspension assemblies
- Tuned-up engines and removed, replaced, or adjusted parts, components, and assemblies
- Diagnosed operating difficulties on range of vehicles, including cars and trucks
- Conducted road tests to identify issues based on customer reports
- Conducted computerized and electronic diagnostic tests and interpreted trouble codes
- Provided mentorship and technical guidance to less skilled technicians on complicated repairs
- Used service manuals to interpret information from scanners and test analyzers
- Used special alignment equipment and wheel-balancing machinery to realign the wheels, frames and steering mechanism of different automobiles
- Test drove vehicles before and after service to test their functionality and the quality of the repairs
Automotive Service Technician/Manager
Goodyear tire
03.1990 - 03.2007
- Replaced significant components such as transmissions, brake systems, and suspension assemblies
- Diagnosed operating difficulties on range of vehicles, including cars and trucks
- Tuned-up engines and removed, replaced, or adjusted parts, components, and assemblies
- Used service manuals to interpret information from scanners and test analyzers
- Conducted road tests to identify issues based on customer reports
- Conducted computerized and electronic diagnostic tests and interpreted trouble codes
- Troubleshot electrical problems with the emissions, fuel and ignition systems using specialized testing equipment
- Used special alignment equipment and wheel-balancing machinery to realign the wheels, frames and steering mechanism of different automobiles
- Protected customer's vehicle with floor mats and seat and steering wheel covers
- Collected information from customers about their current vehicle problems and work to be performed
- Test drove vehicles before and after service to test their functionality and the quality of the repairs
- Communicated with parts department to order needed parts and followed up until delivery
Automotive Service Technician
Davies Nissan Motors
12.1988 - 02.1990
- Diagnosed operating difficulties on range of vehicles, including cars and trucks
- Tuned-up engines and removed, replaced, or adjusted parts, components, and assemblies
- Replaced significant components such as transmissions, brake systems, and suspension assemblies
- Complied with established safety practices and procedures, working safely and disposing of hazardous materials properly
- Conducted road tests to identify issues based on customer reports
- Used service manuals to interpret information from scanners and test analyzers
- Test drove vehicles before and after service to test their functionality and the quality of the repairs
- Checked, repaired and overhauled the brake systems on personal and commercial vehicles
- Communicated with parts department to order needed parts and followed up until delivery
- Troubleshot electrical problems with the emissions, fuel and ignition systems using specialized testing equipment
- Protected customer's vehicle with floor mats and seat and steering wheel covers
- Used special alignment equipment and wheel-balancing machinery to realign the wheels, frames and steering mechanism of different automobiles
Automotive Service Technician
NJ State Central Motor Pool
02.1988 - 12.1988
- Tuned-up engines and removed, replaced, or adjusted parts, components, and assemblies
- Replaced significant components such as transmissions, brake systems, and suspension assemblies
- Diagnosed operating difficulties on range of vehicles, including cars and trucks
- Used service manuals to interpret information from scanners and test analyzers
- Conducted computerized and electronic diagnostic tests and interpreted trouble codes
- Made road calls to perform repairs and change tires for customers
- Conducted road tests to identify issues based on customer reports
- Complied with established safety practices and procedures, working safely and disposing of hazardous materials properly
- Test drove vehicles before and after service to test their functionality and the quality of the repairs
- Used special alignment equipment and wheel-balancing machinery to realign the wheels, frames and steering mechanism of different automobiles
- Checked, repaired and overhauled the brake systems on personal and commercial vehicles
- Protected customer's vehicle with floor mats and seat and steering wheel covers
- Communicated with parts department to order needed parts and followed up until delivery
Education
GED - Automotive
Steinert High School
Hamilton, NJ06.1987
High School Diploma - Automotive
Mercer County Vocational
Lawrenceville, NJ06.1987
Skills
- Inmate monitoring
- Work crew management
- Contraband seizure
- Facility security
- Belongings inspection
- Escort prisoners
- Search cells
- Monitor inmates
- Verbal communication
- Diagnosis and repairs
- Brake systems
- Transmissions
- Test analyzing
- Engine tuneups and repairs
- Document damage
- Inspect vehicles
- Repair brake systems
- Read technical documentation
- Test components
- Collaboration
- Training
- Workplace safety
- Store operations
- Customer satisfaction
- Staff motivation
- Loss prevention procedures
Timeline
Automotive Store Manager
Monro Muffler Brake & Service
06.2022 - Current
Correctional Officer
Mercer County Department of Public Safety
03.2007 - 06.2022
Automotive Service Technician
Sears Automotive
03.1990 - 03.2019
Automotive Service Technician/Manager
Goodyear tire
03.1990 - 03.2007
Automotive Service Technician
Davies Nissan Motors
12.1988 - 02.1990
Automotive Service Technician
NJ State Central Motor Pool
02.1988 - 12.1988
GED - Automotive
Steinert High School
High School Diploma - Automotive
Mercer County Vocational
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