Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nate Nickel

West Jordan,UT

Summary

Dedicated Automotive Manager with a proven track record at Big O Tires, excelling in customer satisfaction and team leadership. Enhanced client relationships and boosted sales revenue through effective problem-solving and outstanding communication skills. Committed to fostering a positive environment that drives performance and encourages repeat business.


Overview

24
24
years of professional experience

Work History

Automotive Store Manager

Oquirrh Tire and Service
01.2025 - Current
  • Developed customized solutions for individual clients'' automotive needs, resulting in increased repeat business and client satisfaction ratings.
  • Led team of automotive professionals in providing exceptional customer service and assistance with vehicle maintenance issues.
  • Conducted regular performance evaluations with team members to provide constructive feedback and support professional growth.

Sales Associate

Bio O Tires- Coleman Group
07.2024 - 01.2025
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Engaged with customers to effectively build rapport and lasting relationships.

Store Manager

Big O Tires
06.2001 - 07.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Supervised guests at front counter, answering questions regarding products.
  • Built relationships with customers to encourage repeat business.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

No Degree - General Studies

Salt Lake Community College
Salt Lake City, UT
01-2003

High School Diploma -

Bingham Highschool
South Jordan, UT
06-2001

Skills

  • Customer satisfaction
  • Team leadership
  • Relationship building and management
  • Goals and performance
  • Sales professional
  • Outstanding communication skills
  • Product merchandising
  • Problem-solving
  • Brand awareness

Accomplishments

  • Grew store sales annually from 2019-2023.
  • Achieved the top 10 national store ranking in sales in 2023.
  • Awarded employee with most named 5 star Google reviews in 2023.

Timeline

Automotive Store Manager

Oquirrh Tire and Service
01.2025 - Current

Sales Associate

Bio O Tires- Coleman Group
07.2024 - 01.2025

Store Manager

Big O Tires
06.2001 - 07.2024

No Degree - General Studies

Salt Lake Community College

High School Diploma -

Bingham Highschool

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