Giuseppe (Joe) Passarelli
Orlando,FL
Summary
Proactive and meticulous Automotive Professional with over 30 years of experience in Automotive industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Fifteen of these years I was an active A Technician that worked my way up to management.
Overview
13
13
years of professional experience
Work History
Automotive Store Manager
J&N Auto Care
11.2018 - 12.2024
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
Automotive Store Manager/Technician
Precision Tune Auto Care
01.2012 - 11.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Performed safety inspections.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Education
High School Diploma -
Garfield High School
Woodbridge, VA06-1995
Skills
- Team leadership
- Customer service management
- Problem-solving
- Technical knowledge
- Profit maximization
Accomplishments
I owed my own Automotive Shop for the past six years before selling and moving to Florida.
Languages
English
Native or Bilingual
Timeline
Automotive Store Manager
J&N Auto Care
11.2018 - 12.2024
Automotive Store Manager/Technician
Precision Tune Auto Care
01.2012 - 11.2018
High School Diploma -
Garfield High School
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